Summary
Overview
Work History
Education
Skills
Timeline
Generic

Althea Haywood

Philadelphia

Summary

Seeking a position where over 15 years of administrative, clerical, credentialing and customer service experience will add value to operations.

Overview

28
28
years of professional experience

Work History

Medical Secretary

Magee Rehabilitation Hospital
11.2004 - Current
  • Perform all administrative and secretarial functions
  • Provide insurance credentialing to support a staff of physicians
  • Create and distribute Patient Care Conferences
  • Schedule appointments and legal depositions
  • Initiate and compose letters, type agendas
  • Manage mail, answer and screen telephone calls
  • Responsible for projects and filing system

Administrative Coordinator/Credentialing Specialist

Horizon Behavioral Services
11.2001 - 11.2004
  • Ensure all network clinicians meet network credentialing standards
  • Obtain, verify and update credentials of network providers
  • Review policies and procedures with practitioners
  • Provide practitioners with forms and materials
  • Resolve billing issues and complaints
  • Strong customer orientation

Customer Service Representative

Symphony Mobil X
03.1997 - 11.2001
  • Obtained vital patient information for portable xray requests
  • Transcribed medical conditions and called back x-ray results to patient’s physicians and/or charge nurses
  • Assisted with the resolution of customer complaints
  • Dispatched mobile xray technicians to various contracted locations to perform portable x-rays

Education

Certificate - Third Party Billing, Acquired claims processing skills, Medical Terminology

Northern Montgomery County Vocational/Technical School
Lansdale, PA
03.1997

Office Technology, Clerical Skills, Filing, bookkeeping, data entry within a Windows based system, Career counseling received

Western Montgomery County Vocational/Technical School
Norristown, PA
11.1996

Skills

  • Patient scheduling
  • Insurance credentialing
  • Medical terminology
  • Electronic records management

Timeline

Medical Secretary

Magee Rehabilitation Hospital
11.2004 - Current

Administrative Coordinator/Credentialing Specialist

Horizon Behavioral Services
11.2001 - 11.2004

Customer Service Representative

Symphony Mobil X
03.1997 - 11.2001

Certificate - Third Party Billing, Acquired claims processing skills, Medical Terminology

Northern Montgomery County Vocational/Technical School

Office Technology, Clerical Skills, Filing, bookkeeping, data entry within a Windows based system, Career counseling received

Western Montgomery County Vocational/Technical School

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Althea Haywood