Alva Harstrom-Small
State College
Summary
Health Policy Administration student at Pennsylvania State University, with experience supporting healthcare and policy-related course work operations, and team leadership. Skilled in administrative support, data organization, and professional communication, with a strong interest in healthcare business administration, and organizational management.
Overview
5
5
years of professional experience
Work History
Facility Attendant
Penn State Recreation
State College
09.2025 - Current
- Maintained cleanliness and organization of recreational facilities and equipment.
- Monitored facility usage and ensured compliance with safety protocols.
Head Manager
Wildwood Community Pool
Hollywood
01.2023 - Current
- Oversaw daily operations and maintenance of community pool facilities, ensuring optimal functionality.
- Managed staff schedules and assignments to maximize coverage and service quality.
- Ensured compliance with safety regulations and maintained high health standards.
- Trained new employees on customer service protocols and operational procedures for enhanced service delivery.
RTH Assistant
State College
01.2026 - 05.2026
- Will support instructional operations for the foundational health policy course.
- Assist with course logistics, grading support, and student communication.
- Further understanding of the U.S. Healthcare systems and policy frameworks.
Lifeguarding
College of Southern Maryland Pool
01.2022 - 12.2022
- Performed lifeguarding duties such as scanning area for potential hazards, responding to emergencies, administering first aid when necessary, and rescuing distressed swimmers.
Lifeguarding
Southern Maryland Pool Management
Leonardtown
01.2021 - 12.2021
- Completed day-to-day duties accurately and efficiently.
Education
B.S. - Health Policy Administration
The Pennsylvania State University
University Park, PA05.2027
Skills
- Healthcare administration and policy fundamentals
- Data analysis, ie Excel, Google, and Microsoft programs
- Written and verbal communication
- Policy research
- Academic writing
- Time management, scheduling experience
- Team leadership, customer service
- Enthusiastic, engaged member of a team
Campus Engagement
- Delta Zeta Sorority
- Gamma Delta Chapter, State College, PA, Member, 08/24-Present, Collaborate and volunteer with campus organizations, nonprofits, and the local community., Foster friendship and sisterhood in promotion of philanthropic work and physical and mental wellbeing.
- Trilogy
- THON organization, State College, PA, Member, 08/24-Present, Raise funds year-round to benefit THON, Four Diamonds, childhood cancer research, and THON families., Work within the committee to organize and prepare for THON weekend. Also work one-on-one with our partner families throughout the weekend, and fostering close relationships with each of them.
Timeline
RTH Assistant
01.2026 - 05.2026
Facility Attendant
Penn State Recreation
09.2025 - Current
Head Manager
Wildwood Community Pool
01.2023 - Current
Lifeguarding
College of Southern Maryland Pool
01.2022 - 12.2022
Lifeguarding
Southern Maryland Pool Management
01.2021 - 12.2021
B.S. - Health Policy Administration
The Pennsylvania State University