Alvin Pichardo
Hummelstown
Summary
Energetic employee with background in high-volume business environments. Know how to deliver superior customer service while maintaining professional sympathy with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to increase customer satisfaction by delivering memorable dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Plaza Azteca
Harrisburg/Mechanicsburg
12.2024 - 08.2025
- Checked IDs to verify if customers met the legal age to legally purchase or consume alcohol.
- Promoted desserts, appetizers, and specialty drinks to increase sales.
- Provided excellent customer service to the customers, and made sure they would leave satisfied.
- Maintained cleanliness and organization of dining area throughout shifts.
Server
El Rodeo
Hershey
04.2024 - 05.2025
- Delivered food and beverages instantly to enhance customer satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Guided customers with menu recommendations to enhance their dining experience.
- Provided excellent customer service to ensure satisfaction.
Sales Associate
Calvin Klein
Hershey
03.2024 - 06.2024
- Maintained product displays to ensure a visually appealing store environment.
- Informed customers about promotions and loyalty programs.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided outstanding customer service.
Education
Associate of Applied Science - Dental Hygiene
Harrisburg Area Community College
Harrisburg, PA09-2024
High School Diploma -
Lower Dauphin High School
Hummelstown, PA06-2024
Skills
- Great customer service
- Great listener
- Attention to detail
- Multitasking
- Menu knowledge
- Sales techniques
- Good communicator
- Insightful
- Dependable
- Reliable
- Empathetic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Certification
- Do The Right Thing award
- I was introduced and received with a "Do The Right Thing award" back in 2016 from the Hummelstown Borough when I was elementary. I was given this certificate for helping out a non-english speaker student from Honduras who was new to the country. I helped her translate her homework, sat with her during lunch, took her to her classes, and even took her places outside of school.
Timeline
Server
Plaza Azteca
12.2024 - 08.2025
Server
El Rodeo
04.2024 - 05.2025
Sales Associate
Calvin Klein
03.2024 - 06.2024
Associate of Applied Science - Dental Hygiene
Harrisburg Area Community College
High School Diploma -
Lower Dauphin High School
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