Alysia Bowersox Schmidt
Hanover
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1990
1990
years of post-secondary education
Work History
Front Desk
J & T Fitness
Hanover
07.2021 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
Stay at home mom
Home
Hanover
07.2001 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Property Manager
MGM Management
York
06.1998 - 07.2001
- Oversaw lease agreements and ensured compliance with regulations.
- Trained new staff on property management procedures and policies.
- Managed tenant relations and responded to inquiries effectively.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Conducted property inspections to maintain safety and quality standards.
- Facilitated conflict resolution between tenants to promote a harmonious community.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Processed evictions when necessary in accordance with state laws and procedures.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Facilitated tenant paperwork processing and verification.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Met with prospective tenants to show property and assess applications or sign leases.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Completed lease applications and verifications, notifying prospects of results.
- Oversaw daily operations, maintenance, and administration of various properties.
Education
Spring Grove High School
Spring Grove, PASome College (No Degree) - Elementary Education
York College of Pennsylvania
York, Pennsylvania, PASome College (No Degree) - Computer And Information Systems
Penn State York Campus
York, Pennsylvania, PASkills
- Customer service
- Conflict resolution
- Tenant management
- Property inspections
- Effective communication
- Time management
- Record keeping
- Innovative thinking
- Attention to detail
- Leadership skills
- Equipment operation
- Multitasking Abilities
- Organizational skills
- Good Telephone Etiquette
- Active listening
- Organization and time management
- Microsoft Word
- Teamwork and collaboration
Timeline
Front Desk
J & T Fitness
07.2021 - 08.2025
Stay at home mom
Home
07.2001 - 08.2025
Property Manager
MGM Management
06.1998 - 07.2001
Spring Grove High School
Some College (No Degree) - Elementary Education
York College of Pennsylvania
Some College (No Degree) - Computer And Information Systems
Penn State York Campus