Summary
Overview
Work History
Education
Skills
Timeline
PROFESSIONAL EXPERIENCE
Generic

Alysia Lena Benitez

Philadelphia

Summary

Thirteen years combined experience in peer counseling and customer support. Twelve years combined filling prescriptions, blister packaging, insurance & patient calls. Proficient in file maintenance, client confidentiality and documentation Adept at developing client relationships to build confidence, determine needs and provide counsel

Experienced with emergency medical care, patient assessment, and on-scene stabilization. Utilizes quick decision-making and efficient treatment strategies to ensure patient safety. Knowledge of emergency protocols and procedures ensures high standards of care in critical situations.

Overview

24
24
years of professional experience

Work History

EMT/EMSVO

Healthfleet Ambulance
Philadelphia, PA
02.2026 - Current
  • Administered advanced life support and first aid during medical emergencies.
  • Operated emergency vehicles in compliance with safety regulations and protocols.
  • Collaborated with healthcare professionals to ensure optimal patient care in transit.
  • Monitored vital signs and provided ongoing assessment for critical patients.

Pharmacy Technician

Community Care Rx
Philadelphia, PA
01.2026 - Current
  • Processed prescription orders with accuracy and efficiency, ensuring timely delivery to patients.
  • Managed inventory levels, coordinating restocking of medications and supplies as needed.
  • Assisted pharmacists in preparing medications, following safety protocols for compounding and dispensing.
  • Provided exceptional customer service, addressing patient inquiries regarding medication usage and side effects.

PST Patient Service Rep

Axia Health OBGYN
Voorhees, NJ
08.2024 - 04.2025

PSR Patient Service Rep

Cooper University Hospital
01.2022 - 01.2024

Pharmacy Tech

Community Care Pharmacy LTC
Philadelphia, PA
01.2018 - 01.2022

Cashier/Pharmacy Tech

EmaCare Pharmacy
Philadelphia, PA
01.2017 - 01.2018

Pharmacy Mail Order Tech

CIGNA
Horsham, PA
01.2016 - 01.2017

Cashier/Pharmacy Tech

Neff Pharmacy
Philadelphia, PA
01.2011 - 01.2016

Assistant Teacher

Campbell’s Kids Daycare
Philadelphia, PA
01.2010 - 01.2011

Youth Worker & Assistant Teacher

Aspira Inc. of PA
Philadelphia, PA
01.2006 - 01.2008

Youth Worker & Summer Camp Advisor

New Creations Summer Job Network
Philadelphia, PA
01.2002 - 01.2005

Education

Special Education -

Bloomsburg University
Bloomsburg, PA
01-2013

Diploma - undefined

Little Flower High School for Girls
Philadelphia, PA
01-2010

Skills

  • Proven knowledge of Microsoft Office 2000-2022, Windows XP-8
  • Emergency vehicle driving
  • Basic life support
  • CPR and first aid
  • Vital signs monitoring
  • Critical decision-making skills
  • Bleeding control
  • Direct patient care
  • Patient assessments

Timeline

EMT/EMSVO

Healthfleet Ambulance
02.2026 - Current

Pharmacy Technician

Community Care Rx
01.2026 - Current

PST Patient Service Rep

Axia Health OBGYN
08.2024 - 04.2025

PSR Patient Service Rep

Cooper University Hospital
01.2022 - 01.2024

Pharmacy Tech

Community Care Pharmacy LTC
01.2018 - 01.2022

Cashier/Pharmacy Tech

EmaCare Pharmacy
01.2017 - 01.2018

Pharmacy Mail Order Tech

CIGNA
01.2016 - 01.2017

Cashier/Pharmacy Tech

Neff Pharmacy
01.2011 - 01.2016

Assistant Teacher

Campbell’s Kids Daycare
01.2010 - 01.2011

Youth Worker & Assistant Teacher

Aspira Inc. of PA
01.2006 - 01.2008

Youth Worker & Summer Camp Advisor

New Creations Summer Job Network
01.2002 - 01.2005

Diploma - undefined

Little Flower High School for Girls

Special Education -

Bloomsburg University

PROFESSIONAL EXPERIENCE

Counseling and Training: Trained staff members on conflict resolution, peer counseling and maintaining appropriate documentation Counseled up to 80 students on coping with personal, and educational related issues Reinforced classroom instruction by tutoring students both individually and in small groups resulting in concept mastery and improved academic outcomes Customer Service and Administrative Support: Reorganized filing system for confidential personnel and student records according to name, agency and file number for expediency and accuracy Co-coordinated the transition of over 200 student files from hard copies to electronic records and arranged files in the online system to improve accessibility and increase productivity Maintained record of counseling sessions, disciplinary actions to update student files Fielded incoming calls, answered client inquiries and directed calls to the appropriate department
Alysia Lena Benitez