
Executive customer insights and engagement leader with 20+ years of experience shaping enterprise commercial and R&D strategy through the voice of healthcare professionals, patients, payers, and clinical stakeholders. Proven trusted advisor to senior leadership, translating complex market research, advanced analytics, and AI-enabled insights into actionable strategies that drive growth, optimize omnichannel engagement, and improve outcomes across therapeutic areas including Immunology, Neuroscience, Infectious Disease, Rare and Cardiovascular. Known for building scalable insight capabilities, developing high-performing teams, and embedding customer-centric decision-making into strategy and execution.