Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Brown

Union City

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at Burlington Coat Factory. Proven ability to excel in fast-paced environments, demonstrating strong multitasking and time management skills. Committed to maintaining high standards of cleanliness and fostering positive guest experiences through effective communication and decision-making.

Overview

2026
2026
years of professional experience

Work History

Waitress

Frog Pond
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Proved successful working within tight deadlines and a fast-paced environment.

Stay at Home Parent

Alyssa
02.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Coordinating and overseeing household maintenance and upkeep
  • Tracking expenses and paying bills
  • Managing daily routines and schedules for all household members
  • Performing tasks like cleaning, laundry, and meal preparation
  • Providing care, supervision, and engaging activities for children

Cashier

Burlington Coat Factory Distribution Center
04.2014 - 01.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Burlington Coat Factory Distribution Center
04.2014 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Union City High School
Union City, PA

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Time management
  • Supply restocking
  • Food safety
  • Decision-making

Timeline

Stay at Home Parent

Alyssa
02.2017 - Current

Cashier

Burlington Coat Factory Distribution Center
04.2014 - 01.2017

Sales Associate

Burlington Coat Factory Distribution Center
04.2014 - 01.2017

Waitress

Frog Pond

Union City High School

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Alyssa Brown