Associate of Science - Medical Assistant
Fortis Institute
Scranton, PA06-2026
Alyssa Cumberland
Wilkes-Barre
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Education
High School Diploma -
Benton Jr/Sr High School
Benton, PA06-2023
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Patient confidentiality
Strong multitasking
Cleanliness
Attention to detail
Timeline
Pharmacy Technician
CVS Pharmacy
04.2026 - Current
Waitress
Basilico's
04.2026 - Current
Waitress/Cashier
The Dough Company
12.2024 - 04.2026
Home Health Caregiver
Home Instead
02.2024 - 12.2024
Associate of Science - Medical Assistant
Fortis Institute
High School Diploma -
Benton Jr/Sr High School
Work History
Pharmacy Technician
CVS Pharmacy
Kingston, PA
04.2026 - Current
- Processed prescription orders accurately and efficiently to meet customer needs.
- Assisted pharmacists in compounding medications, ensuring compliance with safety standards.
- Managed inventory levels, reducing medication shortages through effective stock management.
- Educated patients on proper medication usage and potential side effects for improved adherence.
- Streamlined workflow processes, enhancing overall pharmacy efficiency and service delivery.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Waitress
Basilico's
Dickson City, PA
04.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Took accurate orders and communicated effectively with kitchen staff.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Assisted in training new staff on menu items and service protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Waitress/Cashier
The Dough Company
Wilkes-Barre, PA
12.2024 - 04.2026
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Resolved customer complaints promptly, improving overall dining experience and retention rates.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Home Health Caregiver
Home Instead
Luzerne, PA
02.2024 - 12.2024
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted clients with medication reminders and adherence to prescribed health plans.
- Supported clients with mobility and physical exercises to enhance overall well-being.
- Documented client progress and reported changes to nursing staff for continuous care improvement.
- Developed positive relationships with clients, fostering trust and emotional support during visits.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Certification
CPR- American Heart Association
First Aid- American Heart Association
- CPhT - Certified Pharmacy Technician (Trainee)
Overview
2
2
years of professional experience
1
1
Certificate