Alyssa Eck
Littlestown
Summary
I am knowledgeable and experienced regarding most restaurant roles, from bussing tables, managing a waitlist to serving guests and bar patrons. I am skilled in providing excellent, friendly service to guests in fast-paced environments. I utilize excellent communication skills in order to collaborate with team members and help foster a welcoming, positive atmosphere for guests and coworkers alike.
Overview
4
4
years of professional experience
Work History
Server and Bartender
Caliente Pizza & Draft House
08.2025 - 04.2026
- Provided friendly, personable customer service, addressing inquiries and ensuring satisfaction.
- Managed order taking and delivery with attention to detail and accuracy.
- Demonstrated strong multitasking skills by managing multiple tables, bar patrons and delivery order drivers simultaneously without compromising service quality.
- Served food and beverages promptly
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed side work, opening and closing duties thoroughly.
- Communicated and collaborated with coworkers to ensure a positive experience for all guests.
Restaurant Hostess and Busser
Dobbin House
08.2022 - 04.2026
- Managed guest seating arrangements in an efficient manner.
- Trained multiple new host staff on restaurant procedures.
- Fostered positive relationships with regular guests and new patrons alike
- Took to-go orders by phone and in-person, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations efficiently, managing multiple tasks simultaneously while maintaining a friendly, relaxed demeanor.
- Expedited the table turnover process by quickly identifying available seating options for incoming diners.
- Maintained a professional standard of cleanliness and neatness when clearing and setting tables.
Education
Media And Professional Communications
University of Pittsburgh
Pittsburgh, PA05-2029
High School Diploma -
Littlestown Senior High School
Littlestown, PA06-2023
Skills
- Strong communication skills
- Cooperative and a team player
- Friendly, personable customer service
- Knowledgeable in ordering procedures and using a POS system
- Able to balance a myriad of responsibilities at once
- Extremely experienced in working in a fast-paced environment
Timeline
Server and Bartender
Caliente Pizza & Draft House
08.2025 - 04.2026
Restaurant Hostess and Busser
Dobbin House
08.2022 - 04.2026
Media And Professional Communications
University of Pittsburgh
High School Diploma -
Littlestown Senior High School