Alyssa Hampson
Bensalem
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
01.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Executive Assistant
EmpowerFi
01.2024 - 02.2025
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Server
Texas Roadhouse
08.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Casanovas Kitchen
09.2018 - 07.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Manager
CVS Pharmacy
10.2020 - 08.2021
- Provided leadership during times of organizational change or crisis situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Some College (No Degree) - Business Administration
Bucks County Community College
Newtown, PASkills
- Positive and professional
- Exceptional customer service
- Professional Appearance
- Cash Handling
Timeline
Server
Firebirds Wood Fired Grill
01.2025 - Current
Executive Assistant
EmpowerFi
01.2024 - 02.2025
Server
Texas Roadhouse
08.2023 - 01.2025
Manager
CVS Pharmacy
10.2020 - 08.2021
Server
Casanovas Kitchen
09.2018 - 07.2023
Some College (No Degree) - Business Administration
Bucks County Community College
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