Summary
Overview
Work History
Education
Skills
Timeline
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Liam Jackson

Ambridge

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Mediterra. Recognized for enhancing customer satisfaction through attentive service and effective problem-solving. A team player who thrives in high-pressure environments, consistently delivering results and adapting quickly to new challenges.

Overview

4
4
years of professional experience

Work History

Front of House Employee

Mediterra
10.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Delivery Driver

Papa Johns
01.2023 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Line Cook

Papa Johns
05.2022 - 09.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Customer Service Cashier

Publix
05.2021 - 02.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Seminole Ridge Community High School
Loxahatchee Groves, FL
05.2022

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving

Timeline

Front of House Employee

Mediterra
10.2024 - Current

Delivery Driver

Papa Johns
01.2023 - 11.2023

Line Cook

Papa Johns
05.2022 - 09.2022

Customer Service Cashier

Publix
05.2021 - 02.2022

High School Diploma -

Seminole Ridge Community High School

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Liam Jackson