Alyssa Lewis
Mountain Top
Summary
Successful Pharmacy Technician bringing 5 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Harrolds Pharmacy
Wilkes-Barre
09.2023 - 05.2025
- Verified accuracy of medication labels before they were dispensed to customers.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Organized work areas so that everything was easily accessible when needed.
- Provided education materials about medications to patients upon request.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Provided customer service to patients by answering questions about medications and health-related topics.
Direct Support Professional
Step By Step, Inc.
Wilkes-Barre
05.2019 - 04.2021
- Accompanied or transported clients to appointments, errands and social activities.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Used approved crisis intervention techniques in emergency situations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Followed care plan and directions to administer medications.
- Facilitated social interactions between participants and their peers in the community.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Certified Pharmacy Technician
Rite-Aid Pharmacy
Wilkes-Barre
02.2017 - 04.2019
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Resolved customer complaints regarding product quality or quantity issues.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Performed administrative duties such as filing, data entry, answering phones.
Pharmacy Technician
Walmart
Wilkes-Barre
10.2015 - 04.2016
- Verified accuracy of medication labels before they were dispensed to customers.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Truck/Receiving
Kohls Department Store
Wilkes-Barre
02.2015 - 10.2015
- Unloaded the truck and moved new merchandise to the sales floor.
- Was trained on register, cleaning out the fitting rooms, and price changes/markdowns
Education
High School Diploma -
PaCyber Charter School
Midland05-2015
Skills
- Medication preparation
- Prescription filling
- Inventory management
- Customer service
- Medication verification
- Regulatory compliance
- Pharmacy operations
- Insurance billing
- Patient confidentiality
- FDA and HIPAA compliance
- Healthcare regulations
- Problem-solving skills
- Attention to detail
- Communication skills
- Data entry
- Conflict resolution
- Crisis intervention
References
References available upon request.
Timeline
Pharmacy Technician
Harrolds Pharmacy
09.2023 - 05.2025
Direct Support Professional
Step By Step, Inc.
05.2019 - 04.2021
Certified Pharmacy Technician
Rite-Aid Pharmacy
02.2017 - 04.2019
Pharmacy Technician
Walmart
10.2015 - 04.2016
Truck/Receiving
Kohls Department Store
02.2015 - 10.2015
High School Diploma -
PaCyber Charter School
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