Alyssa Marrero
Lancaster
Summary
Focused healthcare professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering patients well-being across several years of experience in related roles. Dedicated to serving unique needs of each patient, their family and improving their experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Penn State Health
Lancaster
01.2025 - Current
- Provided ongoing, compassionate patient care.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance, and flexibility for each patient.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate along with blood sugar for the patient's health status.
- Documented concerns, intakes, outputs, and additional needed information for the patient's chart.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Assisted patients with maintaining good personal hygiene.
Medical Office Associate
Penn State Health Medical Group
Millersville
11.2023 - 01.2025
- Scheduled and confirmed patient appointments and consultations.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Routed laboratory or diagnostic results to appropriate staff.
- Processed referrals from primary care physicians to specialists for further treatment.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Maintained a clean reception area by tidying up furniture, organizing materials, stocking supplies and removing clutter.
General Manager
Five Star Finish LLC
Manheim
02.2022 - 10.2023
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Guided management and supervisory staff to promote smooth operations.
Personal Care Assistant
Country Meadows Retirement Communities
Hershey
08.2021 - 02.2022
- Helped clients get in and out of beds and wheelchairs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Identified needs of patients promptly and efficiently.
Education
Associate of Science - Nursing
Pennsylvania College of Health Sciences
Lancaster, PA12-2026
High School Diploma -
Palmyra Area High School
Palmyra, PA06-2021
Skills
- Team collaboration
- Time management
- Conflict resolution
- Adaptable under pressure
- CPR Certification
- Professionalism
Certification
- CPR Certification
References
References available upon request.
Timeline
Personal Care Assistant
Penn State Health
01.2025 - Current
Medical Office Associate
Penn State Health Medical Group
11.2023 - 01.2025
General Manager
Five Star Finish LLC
02.2022 - 10.2023
Personal Care Assistant
Country Meadows Retirement Communities
08.2021 - 02.2022
Associate of Science - Nursing
Pennsylvania College of Health Sciences
High School Diploma -
Palmyra Area High School
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