Alyssa Sharp
Mifflinburg
Summary
Dynamic professional with extensive experience at Oak Glen Rehabilitation & Healthcare, excelling in admission assessments and care planning. Proven ability to lead teams and organize successful events while maintaining exceptional customer service. Skilled in effective communication and conflict resolution, ensuring a positive environment for residents and staff alike.
Overview
15
15
years of professional experience
Work History
Activities Lead
Oak Glen Rehabilitation & Healthcare
03.2021 - Current
- I have been the acting director when she is on vacation.
- I organize all bus trips and take out days.
- I am able to complete admission assessments and create care plans for residents.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Dining Assistant
Riverwoods
04.2016 - 03.2021
- Prepared dining areas by setting tables and organizing utensils.
- Collaborated with kitchen staff to deliver meals on time and accurately.
- Maintained cleanliness of dining spaces, following health and safety standards.
- Engaged residents in conversation, fostering a welcoming atmosphere.
- Supported special dietary needs by communicating with kitchen personnel.
- Trained new dining assistants on procedures and best practices.
- Provided excellent customer service to guests in a timely and professional manner.
Cashier & Pricing Assistant
Weis Markets
01.2011 - 04.2016
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and check payments accurately during busy shifts.
- Managed inventory levels at checkout, restocking supplies as needed.
- Trained new cashiers on procedures and customer service standards effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associates - Specialized Business
Keystone Technical Institute
Harrisburg, PA06-2013
High School Diploma -
Mifflinburg Area High School
Mifflinburg, PA06-2009
Skills
- Admission assessments
- Care planning
- Customer service
- Event organization
- Effective communication
- Time management
- Conflict resolution
- Problem solving
- Self-Directed
- Task prioritization
- Team management
- Calm under pressure
- Training & Development
- First Aid/CPR
- Leadership
References
- Megan Murphy, 570-238-5651
- Tena Sparks, 570-768-1290
Leadership Experience
- I started as a regular activities assistant and earned my lead position.
- In high school, I was the Student Advisor of the FFA from 2008 to 2009.
Communication Skills
I have been the acting director when she is on vacations. I organize all bus trips and take out days. I am able to complete admission assessments and create care plans for residents.
Timeline
Activities Lead
Oak Glen Rehabilitation & Healthcare
03.2021 - Current
Dining Assistant
Riverwoods
04.2016 - 03.2021
Cashier & Pricing Assistant
Weis Markets
01.2011 - 04.2016
Associates - Specialized Business
Keystone Technical Institute
High School Diploma -
Mifflinburg Area High School