Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Snyder

Philadelphia,PA

Summary

Results-driven and detail-oriented Account Manager with 15 years of experience specializing in relationship management, revenue growth, and customer success. Skilled in managing employer-client relationships, optimizing partner performance, and leveraging data-driven insights to enhance satisfaction. Experienced in developing new business deals, introducing new products, and expanding networks.

Overview

19
19
years of professional experience

Work History

Account Manager

GetMyBoat
Remote
04.2023 - 04.2025
  • Managed 200+ partners, driving engagement, retention, and revenue growth through tailored strategies.
  • Built strong relationships with boat owners, optimizing bookings via best practices and market insights.
  • Analyzed performance metrics to identify growth opportunities and optimize partner success.
  • Collaborated with cross-functional teams (marketing, product, customer support) to enhance user experience.
  • Conducted onboarding and training sessions for new partners, ensuring smooth platform adoption.
  • Resolved partner concerns and provided ongoing support to maintain satisfaction and long-term retention.

Account Manager

TBI Inc.
Remote
04.2021 - 01.2023
  • Managed a diverse portfolio of technology and telecom partners, delivering consultative sales support and account management.
  • Increased revenue by identifying and capitalizing on upsell and cross-sell opportunities in cloud, cybersecurity, UCaaS, and SD-WAN solutions.
  • Partnered with leading providers such as AT&T, Verizon, and Comcast to create customized technology solutions for clients.
  • Provided sales enablement, training, and strategic guidance to partners on emerging telecom and IT advancements.
  • Assisted partners with complex sales processes, contract negotiations, and service escalations to ensure seamless deal execution.

Sales Executive

Philadelphia Phillies
Philadelphia, PA
02.2006 - 04.2021
  • Developed and executed strategic sales initiatives to drive revenue and expand the customer base.
  • Engaged customers with strong communication skills to assess needs and recommend tailored solutions.
  • Managed sales transactions, prepared contracts, and ensured accurate record-keeping.
  • Provided exceptional customer service by assisting with billing inquiries, processing payments, and setting up payment options.
  • Delivered frontline support via phone and email, resolving customer concerns efficiently.
  • Trained and mentored new employees, fostering a high-performing and knowledgeable sales team.

Education

Associate of Science - Marketing

Widener University
Chester, PA
04-2020

Skills

  • Account management
  • Teamwork and collaboration
  • Client relations
  • Sales & Revenue Growth
  • Data Analysis & Reporting
  • Partner Training & Onboarding
  • Customer Success Strategies
  • Cross-Functional Collaboration
  • Problem-Solving & Negotiation
  • CRM & SaaS Platforms

Timeline

Account Manager

GetMyBoat
04.2023 - 04.2025

Account Manager

TBI Inc.
04.2021 - 01.2023

Sales Executive

Philadelphia Phillies
02.2006 - 04.2021

Associate of Science - Marketing

Widener University
Alyssa Snyder