Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Amanda Haga

Delta

Summary

Compassionate nursing student with extensive clinical experience and academic training. Proven skills in patient care, health assessment, and medication administration. Strong interpersonal abilities facilitate effective collaboration with multidisciplinary teams and empathetic patient support. Committed to enhancing patient safety and delivering exceptional healthcare outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Nursing Student/PCT

GBMC
Towson
09.2024 - Current
  • Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
  • Followed all hospital and nursing protocols for patient safety and confidentiality.
  • Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Provided emotional support to patients during stressful situations and treatments.
  • Demonstrated infection control practices to ensure patient safety within clinical setting.
  • Managed multiple tasks while maintaining high standards of patient care.
  • Assisted patients with activities of daily living and restroom needs.
  • Supported nursing staff with wound care, cleaning, and patient repositioning as necessary.
  • Monitored vital signs including blood pressure, temperature, pulse rate, and respiration rate according to protocols.
  • Prepared laboratory specimens for testing and documented intake/output meticulously.

Clincal Experience

Harford Community College
Bel Air
05.2024 - Current
  • Upper Chesapeake Medical Center - Bel Air, MD, Cardiopulmonary Unit - 3 East, Medical Surgical II (90 clinical hours), Spring 2025.
  • Mount Washington Pediatric Hospital - Baltimore, MD, Pediatrics, Pediatric Nursing (45 clinical hours), Spring 2025.
  • Upper Chesapeake Medical Center - Bel Air, MD, Family Birth Place, Maternal Newborn Nursing (45 clinical hours), Spring 2025.
  • Upper Chesapeake Medical Center - Bel Air, MD, Medical Surgical Observation, 5 Tower, Medical Surgical Nursing I (112.5 clinical hours), Fall 2024.
  • St. Joseph's Hospital - Towson, MD, Adult Psychiatry, Mental Health Nursing (45 clinical hours), Fall 2024.
  • Lorien - Bel Air, MD, Brightview - Bel Air, MD Assisted Living and Long-Term Care, Fundamentals of Nursing (90 clinical hours), Summer 2024.

Front Office Coordinator/TMS Technician/CMA

American Psychiatric Care
Bel Air
03.2021 - 07.2024
  • Managed phone calls to facilitate patient communication and appointment scheduling.
  • Collected information from new patients to ensure accurate record-keeping.
  • Performed urine drug screens and documented results promptly.
  • Measured and recorded vital signs to monitor patient health status.
  • Handled collection of copays and outstanding balances efficiently.
  • Updated patient demographics and insurance information for accuracy.
  • Faxed medical records to relevant parties to support continuity of care.
  • Administered TMS therapy, injections, and processed medication refills.
  • Processed payments from clients in a timely manner.
  • Took initiative to resolve customer complaints quickly and efficiently.
  • Processed insurance forms and verified patient coverage, reducing billing errors and delays.
  • Conducted orientation for new staff, ensuring smooth integration into the team.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Certified Medical Assistant

University of Maryland Urgent Care
Fallston
02.2023 - 07.2023
  • Conducted patient check-ins and check-outs to ensure efficient workflow.
  • Performed triage to prioritize patient care effectively.
  • Administered injections and conducted ear lavages for treatment protocols.
  • Executed pre-operative assessments and preparations for surgeries.
  • Collected blood samples and performed urinalysis to assist in diagnostics.
  • Provided assistance to medical providers during procedures as required.
  • Managed phone communications to facilitate appointment scheduling and inquiries.
  • Administered ECG tests to monitor cardiac health.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.

Optometric Technician/Front Office Assistant

Advanced EyeCare of Texas
Fort Worth
01.2020 - 01.2021
  • Processed bill claims and verified insurance for examinations.
  • Scheduled patient visits to optimize office workflow.
  • Managed patient check-out procedures, ensuring accurate documentation.
  • Operated various diagnostic equipment, including AR, NCT, RPS, VF, OCT.
  • Answered phone calls to assist patients with inquiries and appointment scheduling.
  • Faxed referrals, prescriptions, and medical records as required.
  • Maintained inventory of contact lenses and other supplies.
  • Opened and closed office daily to ensure operational readiness.
  • Instructed patients on how to properly use contact lenses or eyeglasses.

Cashier

Panera Bread
Fort Worth
09.2019 - 01.2020
  • Processed customer transactions efficiently at point of sale.
  • Provided exceptional customer service to enhance dining experience.
  • Prepared food and coffee items to meet quality standards.
  • Delivered food and drinks promptly to maximize customer satisfaction.
  • Opened restaurant, ensuring readiness for daily operations.
  • Prepared bakery items following established recipes and techniques.

Caregiver

Home Instead Senior Care
Fort Worth
09.2019 - 12.2019
  • Provided companionship and social interaction for elderly individuals.
  • Prepared nutritious meals tailored to dietary needs.
  • Administered medication reminders to ensure adherence to schedules.
  • Assisted with daily activity reminders to maintain routine.

Cashier/Supervisor

Saubel’s Market
Whiteford
01.2014 - 01.2019
  • Executed basic arithmetic calculations to ensure accurate financial transactions.
  • Provided exceptional customer service to enhance client satisfaction.
  • Demonstrated effective communication skills in all interactions with clients and staff.
  • Managed phone communications, including answering and transferring calls efficiently.
  • Utilized fax and copier machines for documentation and correspondence needs.
  • Collaborated with team members to foster a supportive work environment.
  • Trained new employees on operational procedures and company policies.
  • Delegated tasks effectively among employees to optimize workflow.

Education

Associate Degree in Nursing - Nursing

Harford Community College
Harford County, MD
08-2025

Associate Degree - Pre-Nursing

Harford Community College
Harford County, MD
12.2018

Bachelor of Science - Biology

York College of Pennsylvania
York, PA
12.2016

High School Diploma - Health Assisting

York County School of Technology
York, PA
01.2016

Skills

  • Patient care and support
  • Adaptability and flexibility
  • Multitasking skills
  • Medication management
  • Health record oversight
  • Clinical documentation
  • Vital signs monitoring
  • Time management
  • Effective communication
  • Team collaboration

Certification

Harford Community College, Certified Medical Assistant with Associates Degree, 01/01/22, 12/31/23, Harford County, MD

Accomplishments

  • Nomination for Art of Nursing at GBMC

References

References available upon request.

Timeline

Nursing Student/PCT

GBMC
09.2024 - Current

Clincal Experience

Harford Community College
05.2024 - Current

Certified Medical Assistant

University of Maryland Urgent Care
02.2023 - 07.2023

Front Office Coordinator/TMS Technician/CMA

American Psychiatric Care
03.2021 - 07.2024

Optometric Technician/Front Office Assistant

Advanced EyeCare of Texas
01.2020 - 01.2021

Cashier

Panera Bread
09.2019 - 01.2020

Caregiver

Home Instead Senior Care
09.2019 - 12.2019

Cashier/Supervisor

Saubel’s Market
01.2014 - 01.2019

Associate Degree in Nursing - Nursing

Harford Community College

Associate Degree - Pre-Nursing

Harford Community College

Bachelor of Science - Biology

York College of Pennsylvania

High School Diploma - Health Assisting

York County School of Technology
Amanda Haga