Amanda Blake
York
Summary
Dynamic professional with a strong work ethic and proven expertise in transaction processing accuracy at Members1st FCU. Recognized for enhancing customer satisfaction through effective training and collaboration. Committed to compliance and operational excellence, consistently achieving branch goals while fostering a positive team environment. Reliable and honest, with a focus on continuous improvement.
Overview
2011
2011
years of professional experience
Work History
Teller III
Members1st FCU
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Consistent use of 5 non negotiables.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Provided training to new tellers on bank procedures, systems, and best practices.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
Assistant Store Manager
Aeropostale
03.2008 - 11.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Spring Grove Area Senior High School
Spring Grove, PASkills
- Strong work ethic
- Professionalism and courtesy
- Positive
- Transaction processing accuracy
- Goal-oriented focus
- Compliance, banking laws, and regulations
- Reliable
- New teller training
- Honest and dependable
Timeline
Assistant Store Manager
Aeropostale
03.2008 - 11.2010
Teller III
Members1st FCU
Spring Grove Area Senior High School
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