Amanda Delonti
Jermyn
Summary
Dynamic and results-oriented professional with a proven track record enhancing operational efficiency and product quality. Excelled in roles requiring strong problem-solving abilities and meticulous attention to detail. Skilled in Microsoft Excel and adept at fostering team collaboration. Demonstrated commitment to continuous improvement and excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Gertrude Hawk Chocolates
04.2014 - 09.2015
- Loaded, unloaded, and moved, candy and various weight boxes.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by monitoring candy, cleaning all production belts, and machines. Cleaned areas prior to end of shift.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Answering Service Operator
Stericycle
01.2014 - 04.2014
- Relayed and transcribed written and database related messages to personnel and third-party businesses.
- Managed a high volume of inbound calls while accurately documenting interactions in the company database.
- Delivered outstanding service under pressure during high-call-volume periods without compromising quality or efficiency standards.
- Collaborated with team members on continuous improvement initiatives to optimize service delivery processes.
Testing Analyst
TMG Health
10.2010 - 04.2014
- Ensured consistency across all releases with strict adherence to established change management procedures during software deployment phases.
- Increased collaboration between cross-functional teams through effective communication of test results and recommendations.
- Enhanced team productivity with clearly defined roles and responsibilities during the testing process, fostering a collaborative work environment conducive to success.
- Collaborated with development teams to resolve defects and improve overall product quality.
- Streamlined the testing process by creating reusable test cases for future projects.
- Supported continuous improvement efforts by actively participating in code reviews and providing valuable feedback to developers.
- Reduced production errors by conducting comprehensive quality assurance testing on new applications.
- Elevated product quality with rigorous regression testing before each release cycle.
Education
Bachelor of Science - Criminal Justice
Keystone College
La Plume, PA06-2006
Associate of Arts - Psychology/Human Services
Keystone College
La Plume, PA06-1999
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
- Team collaboration
- Shipping and receiving
- Punctual and dependable
- Data entry
- Order preparation
- Safety training
- Health and safety regulations
- Microsoft Excel
- Deadline adherence
- Microsoft outlook
- Time management
- Multitasking and organization
- Verbal and written communication
- Basic computer proficiency
- Willing to learn
- Decision-making
Timeline
Warehouse Worker
Gertrude Hawk Chocolates
04.2014 - 09.2015
Answering Service Operator
Stericycle
01.2014 - 04.2014
Testing Analyst
TMG Health
10.2010 - 04.2014
Bachelor of Science - Criminal Justice
Keystone College
Associate of Arts - Psychology/Human Services
Keystone College
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