Dynamic Certified Concierge Pharmacy Technician with a strong work ethic through Cencora at Reading Hospital Ambulatory Pharmacy, adept at resolving insurance barriers and ensuring timely medication deliveries. Proven ability to multitask in fast-paced environments while building rapport with patients. Detail-oriented and proactive, skilled in problem-solving and relationship building to enhance patient care.
- typing, filling prescriptions, troubleshooting insurance barriers between prescriber and patients, and resolving any inventory problem with discharge medication orders
- coordinating with nurses, providers, and other healthcare professionals involved in the delivery process to ensure timely, consistent bedside medication deliveries
- building rapport with patients and their families
- ability to work in a fast-paced environment while multi-tasking a variety of priorities
- communicate clearly and directly
- attention to detail in order to provide accurate delivery service
- support and assist a spinal surgeon and nurse practitioner in a busy orthopedic surgeon’s office
- direct patient care
- assist in coordinating prior authorizations for medications and services
- phone triage
- assist in wound care
- type prescriptions
- patient charting
- take vitals and patient health history
- all core technician duties: typing and filling prescriptions, resolving insurance rejections, answering phones, restocking, reorganizing, managing front end, waiting on patients, assisting technicians with any issues
- meds to beds deliveries when needed
- ordering
- created workflow charts
- scheduling
CPhT