Amanda Edwards
York
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
2007
2007
years of post-secondary education
Work History
Systems assembly
American products
Manchester
09.2022 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sales Associate
Sheetz
Manchester
10.2020 - 09.2022
- Assisted customers with product selection and inquiries at convenience store.
- Processed transactions accurately using point-of-sale system.
- Maintained cleanliness and organization of sales floor and inventory areas.
- Stocked shelves and ensured product availability for customers.
- Collaborated with team members to achieve daily operational goals.
- Trained new employees on store procedures and customer service standards.
- Monitored inventory levels and reported shortages to management promptly.
- Provided exceptional service by addressing customer concerns effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Upsold additional items based on customer interests and needs.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
Stock selection
Es3
York
04.2017 - 10.2020
- Maintained cleanliness of stock area and equipment.
- Managed all aspects of receiving, stocking, organizing and distribution of supplies within the facility.
- Stocked inventory on shelves and rotated stock as needed.
- Assembled customer orders from stock and placed them on pallets or shelves for shipment.
- Restocked shelves with bottles after each shift was completed.
- Stocked shelves with merchandise as needed during shifts.
- Rotated stock items according to expiration dates.
Education
Northern Lebanon High School
Fredericksburg, PASkills
- Systems assembly
- Inventory management
- Customer relationship management
- Product knowledge
- Point-of-sale operation
- Sales techniques
- Team collaboration
- Operational efficiency
- Employee training
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Research
- Dependable and responsible
- Excellent communication
- Problem-solving
- Teamwork and collaboration
- Active listening
- Written communication
- Multitasking Abilities
Timeline
Systems assembly
American products
09.2022 - 07.2025
Sales Associate
Sheetz
10.2020 - 09.2022
Stock selection
Es3
04.2017 - 10.2020
Northern Lebanon High School
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