Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Fusca

Cranberry Township

Summary

Dynamic, results-driven Bartender known for high productivity and efficient task completion. Skilled in mixology, customer relationship management, inventory oversight, and conflict resolution. Excels at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences. Proven ability to create a welcoming atmosphere while ensuring compliance with safety standards.

Overview

12
12
years of professional experience

Work History

Bartender

Xtra Innings Sports Bar & Grille
Tarentum
09.2017 - Current
  • Mix and serve a variety of beverages to patrons.
  • Train new staff on bar operations and cocktail preparation.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Resolved customer complaints in a professional manner.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Head Bartender

Aramark - PNC PARK
Pittsburgh
05.2017 - 06.2023
  • Managed bar operations at a major sports venue, ensuring smooth service during events.
  • Ensured compliance with health and safety standards in all bar operations.
  • Engaged with patrons, providing recommendations and fostering a welcoming atmosphere.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Effectively multitasked within fast-paced environment.

Bartender

The Hop House
Greentree
09.2015 - 03.2016
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Effectively multitasked within fast-paced environment.
  • Balanced daily registers and generated sales reports for management.

Server/Lead Server Trainer

McFadden's Saloon
Pittsburgh
06.2013 - 09.2015
  • Greeted guests with friendliness and professionalism.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
  • Provided one-on-one support to ensure successful completion of training objectives.

Education

Some College (No Degree) - Business Management & Marketing

Point Park University
Pittsburgh, PA

Skills

  • Customer relationship management
  • Inventory management
  • Conflict resolution
  • Strong multitasking
  • Suggestive selling
  • Team training and development

References

References available upon request.

Timeline

Bartender

Xtra Innings Sports Bar & Grille
09.2017 - Current

Head Bartender

Aramark - PNC PARK
05.2017 - 06.2023

Bartender

The Hop House
09.2015 - 03.2016

Server/Lead Server Trainer

McFadden's Saloon
06.2013 - 09.2015

Some College (No Degree) - Business Management & Marketing

Point Park University

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Amanda Fusca