Amanda Lawler
Allentown,PA
Summary
Behavioral health professional with significant experience in supporting and guiding patients through treatment plans. Strong focus on team collaboration and achieving consistent results. Skilled in patient assessment, crisis intervention, and therapeutic support. Reliable, adaptable, and committed to providing compassionate care.
Overview
16
16
years of professional experience
Work History
Behavior Health Technician
Treatment Trends
Allentown
12.2025 - Current
- Provided direct patient care to over 100 clients, fostering therapeutic relationships to enhance emotional and mental well-being.
- Monitored behavioral patterns, documenting observations to inform treatment plans and improve patient outcomes.
- Assisted in implementing individualized treatment programs, ensuring adherence to established protocols and goals.
- Developed crisis intervention plans, effectively managing high-risk situations to ensure patient safety and stability.
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
- Conducted client rounds to check on residents.
- Searched resident belongings prior to and during stays.
Mental Health Technician
KidsPeace
02.2024 - 05.2025
- Monitor and ensure the safety of patients, document any concerns, observe their behavior, and accurately record their condition. Document any changes in the clients health and behavior. Provides a safe environment. Ensures programming, safety protocols, and effective milieu management are taking place. Coordinate and facilitate the shift, daily notes, and monthly treatment documentation is set in place.
- Monitored patient behavior, ensuring compliance with treatment plans and safety protocols.
- Documented patient observations accurately in electronic health records, maintaining confidentiality and compliance.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Solo Truck Driver/Expedited Team Truck Driver
Schneider National Carriers/CRST
10.2022 - 04.2023
- Complete trip sheets accurately and submit to Document Control. Meet DOT standards for physical exam, drug test, and commercial driver’s license, as well as company standards. Demonstrate the ability to drive regionally as a solo operation. Able to accomplish all aspects of a solo over-the-road driver. Demonstrate the ability to work in extreme temperatures, while handling customers with great service.
Morning Merchandise Stocker
Costco Wholesale
06.2021 - 04.2022
- Marking items with identifying codes, such as stock, price, or inventory control codes. Assisting customers in the selection of products that best suit their personal needs. Following standard procedures for preparation: labeling and securing product correctly, the use of pallet jacks, assembly, and presentation to ensure customer satisfaction. Sharing and promoting product knowledge with members and customers. Worked with salespeople on inventory, and orders.
Cap One Associate
Wal-Mart Supercenter
02.2020 - 02.2021
- Answered customer questions regarding store merchandise, department information, and pricing. Determined and recommended mark-up rates, mark-down rates, and selling prices for merchandise. Implemented standard procedures for preparation: labeling and securing product correctly, the use of pallet jacks, assembly, and presentation to ensure customer satisfaction. Managed counts on merchandise in the backroom and sales floor. Capped all items and put products on the sales floor using pallet jacks and carts to stack the shelves.
Substitute Teacher
El Paso Independent School District
08.2018 - 08.2019
- Followed regular teacher’s lesson plans in a way that ensured consistency and optimal learning, and that encouraged students to participate. Assigned class work and homework according to lesson plans. Modified teaching style to fit the learning styles of various students. Graded class work, homework and tests, and attended parent-teacher conferences.
NCOIC Sergeant Petroleum Supply
United States Army
04.2010 - 02.2017
- Operated an M978 HEMTT fuel truck, M1120 HEMTT Load Handling System (LHS), Palletized Load System (PLS), and LMTV’S with/without trailers attached for 7 years. Obtained a Driver and Mechanic Badge for safe driving practices. Hazmat certified and led all Hazmat operations in South Korea deployment. Managed, received, and issued petroleum products to diverse types of ground vehicles. Inspected, tested, and measured petroleum products to specification. Supervised and organized daily operations and equipment worth $6 million dollars. Managed and was directly responsible for the health, morale, safety, training, and combat readiness of over 50 team members during 7 years of military service. Accountable for updating and organizing records, including personnel. Developed positive business relationships with key personnel involved in all aspects of logistics activity. Provided specific training programs to help workers improve job skills. Participated in three overseas tours including Operation Enduring Freedom, Operation Atlantic Resolve, and Korea Rotational Deployment. Additional training: Driver and Mechanic Badge (2012) Combat Life Savers Course (2011) Unit Prevention Leader (2015,2016,2017) Hazmat Certified (2014) Accomplishments include: Soldier of the Month (August 2012), Soldier of the Quarter (September 2012)
Education
Master's Degree - Criminal Justice
American Military University
Charles Town, WV05.2019
Bachelor's Degree - Sociology
Bloomsburg University of Pennsylvania
Bloomsburg, PA06.2004
Skills
- Microsoft Office and Excel, Outlook, PowerPoint
- Security procedures
- Documentation skills
- Substance abuse experience
- Mental health support
- Crisis intervention
- Activity monitoring
- Problem-solving
- Behavior observation
- De-escalation techniques
Timeline
Behavior Health Technician
Treatment Trends
12.2025 - Current
Mental Health Technician
KidsPeace
02.2024 - 05.2025
Solo Truck Driver/Expedited Team Truck Driver
Schneider National Carriers/CRST
10.2022 - 04.2023
Morning Merchandise Stocker
Costco Wholesale
06.2021 - 04.2022
Cap One Associate
Wal-Mart Supercenter
02.2020 - 02.2021
Substitute Teacher
El Paso Independent School District
08.2018 - 08.2019
NCOIC Sergeant Petroleum Supply
United States Army
04.2010 - 02.2017
Master's Degree - Criminal Justice
American Military University
Bachelor's Degree - Sociology
Bloomsburg University of Pennsylvania