Amanda Makar
Pittsburgh
Summary
Dynamic and self-motivated Security Personnel at Roxian Theater, recognized for exceptional customer service and conflict resolution skills. Successfully led a team at Aramark's concession stand, enhancing customer satisfaction and operational efficiency. Known for a friendly demeanor and strong problem-solving abilities, ensuring a positive experience for all patrons.
Overview
3
3
years of professional experience
Work History
Security Personnel
Roxian Theater
02.2024 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Concession Stand Lead
Aramark
03.2023 - Current
- Led daily operations of concession stand, ensuring efficient service and high customer satisfaction.
- Managed inventory levels, conducting regular audits to minimize waste and ensure product availability.
- Trained new staff members on customer service protocols and operational procedures for effective service delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the concession services.
- Maintained cleanliness and organization of the concession area, promoting a positive dining environment.
Education
High School Diploma - General Studies
Hempfield High School
Greensburg, PA06.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Conflict resolution
Timeline
Security Personnel
Roxian Theater
02.2024 - Current
Concession Stand Lead
Aramark
03.2023 - Current
High School Diploma - General Studies
Hempfield High School