Amanda Maly
East Stroudsburg
Summary
Dynamic Training Store Manager at CosmoProf with proven expertise in inventory management and team leadership. Enhanced customer engagement through exceptional service, driving sales and operational efficiency. Skilled in cash management and staff training, fostering a culture of performance and accountability. Achieved significant cost savings through strategic action plans.
Overview
8
8
years of professional experience
Work History
Training Store Manager
CosmoProf
04.2018 - Current
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
- Promoted from Store Manager to Training Store Manager due to demonstrated leadership skills, dedication to continuous improvement, and outstanding job performance.
- Enhanced customer experience by delivering exceptional service levels, addressing concerns promptly, and resolving issues effectively.
- Developed detailed action plans based on analyses of profit/loss reports that led to cost savings over time.
- Streamlined store operations by identifying areas for improvement and implementing efficient processes, contributing to higher sales and productivity levels.
- Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
- Drove and maintained solid operational processes, inventory management and inventory rationalization
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Child Care Assistant
Alphabet Express Day Care Center
04.2017 - 12.2018
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Sales Associate
Bon-Ton
11.2016 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Applied Science - Early Childhood Care
Northampton Community College
Tannersville, PASkills
- Shelf stocking
- Customer engagement
- Store operations
- Cashiering
- Cash management
- Team building
- Sales training
- Staff scheduling
- Store leadership
- Manager training
Timeline
Training Store Manager
CosmoProf
04.2018 - Current
Child Care Assistant
Alphabet Express Day Care Center
04.2017 - 12.2018
Sales Associate
Bon-Ton
11.2016 - 04.2017
Associate of Applied Science - Early Childhood Care
Northampton Community College
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