Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
37
37
years of professional experience
1986
1986
years of post-secondary education
Work History
Administrative Assistant
Geisinger Commonwealth School of Medicine - Scranton
Scranton
09.2011 - 01.2024
Managed scheduling and coordination of meetings for the Admissions Office staff.
Organized and maintained confidential Admissions Office, Financial Aid, and Registrar's Office student files.
Supported the admissions team with preparation of acceptance and rejection letters to be sent to applicants.
Processed invoices for payment using the school's accounting applications.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Directed applicants /students inquiries to appropriate department personnel.
Updated contact lists regularly when changes occur in employee status or contact information.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Proofread content for typo-free emails and documentation.
Created travel arrangements and distributed travel details to appropriate personnel.
Facilitated communication between different departments within the organization.
Developed and maintained filing systems for confidential documents and records.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Organized files, developed spreadsheets, sent faxes and scanned documents, maintaining front desk and reception area in neat and organized fashion in the Admissions Office.
Other duties as needed/requested.
Administrative Assistant - Executive Office
Penn Star Bank
08.2007 - 06.2011
Managed scheduling and calendar for executives at a regional banking institution.
Coordinated communication between departments to ensure operational efficiency.
Assisted in preparing reports and documentation for regulatory compliance.
Maintained organized filing systems for customer records and internal documents.
Drafted correspondence and handled inquiries from clients.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Handled confidential documents in an organized fashion according to established protocol.
Other duties as needed/requested.
Administrative Assistant/Office Manager
University Of Scranton
Scranton
08.1986 - 06.2007
Managed daily office operations for academic departments and administrative staff.
Coordinated schedules and appointments for faculty and university events.
Maintained filing systems and organized electronic records for easy access.
Communicated with students regarding inquiries and departmental processes.
Supported faculty with classroom materials and educational resources needs.
Processed incoming correspondence and routed to appropriate personnel efficiently.
Collaborated with team members to streamline office procedures and workflows.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Processed invoices for payment.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Proofread content for typo-free emails and documentation.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Developed and maintained filing systems for confidential documents and records.
Other duties as needed/requested.
Education
Bachelor of Science - Counseling/Human Services
University of Scranton
Scranton, PA
08.2000 - 05.2004
Associate of Science - Criminal Justice
University of Scranton
Scranton, PA
08.1991 - 12.1995
Scranton Technical High School
Scranton, PA
Skills
Scheduling coordination
Document management
Invoice processing
Event planning
Email correspondence
Microsoft Excel/Microsoft Word
Confidentiality management
Office administration
Communication skills
Attention to detail
Problem solving
References
References available upon request.
Timeline
Administrative Assistant
Geisinger Commonwealth School of Medicine - Scranton