Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda McIver

Scranton

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

37
37
years of professional experience
1986
1986
years of post-secondary education

Work History

Administrative Assistant

Geisinger Commonwealth School of Medicine - Scranton
Scranton
09.2011 - 01.2024
  • Managed scheduling and coordination of meetings for the Admissions Office staff.
  • Organized and maintained confidential Admissions Office, Financial Aid, and Registrar's Office student files.
  • Supported the admissions team with preparation of acceptance and rejection letters to be sent to applicants.
  • Processed invoices for payment using the school's accounting applications.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Directed applicants /students inquiries to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Proofread content for typo-free emails and documentation.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Facilitated communication between different departments within the organization.
  • Developed and maintained filing systems for confidential documents and records.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Organized files, developed spreadsheets, sent faxes and scanned documents, maintaining front desk and reception area in neat and organized fashion in the Admissions Office.
  • Other duties as needed/requested.

Administrative Assistant - Executive Office

Penn Star Bank
08.2007 - 06.2011
  • Managed scheduling and calendar for executives at a regional banking institution.
  • Coordinated communication between departments to ensure operational efficiency.
  • Assisted in preparing reports and documentation for regulatory compliance.
  • Maintained organized filing systems for customer records and internal documents.
  • Drafted correspondence and handled inquiries from clients.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Other duties as needed/requested.

Administrative Assistant/Office Manager

University Of Scranton
Scranton
08.1986 - 06.2007
  • Managed daily office operations for academic departments and administrative staff.
  • Coordinated schedules and appointments for faculty and university events.
  • Maintained filing systems and organized electronic records for easy access.
  • Communicated with students regarding inquiries and departmental processes.
  • Supported faculty with classroom materials and educational resources needs.
  • Processed incoming correspondence and routed to appropriate personnel efficiently.
  • Collaborated with team members to streamline office procedures and workflows.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Proofread content for typo-free emails and documentation.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Developed and maintained filing systems for confidential documents and records.
  • Other duties as needed/requested.

Education

Bachelor of Science - Counseling/Human Services

University of Scranton
Scranton, PA
08.2000 - 05.2004

Associate of Science - Criminal Justice

University of Scranton
Scranton, PA
08.1991 - 12.1995

Scranton Technical High School
Scranton, PA

Skills

  • Scheduling coordination
  • Document management
  • Invoice processing
  • Event planning
  • Email correspondence
  • Microsoft Excel/Microsoft Word
  • Confidentiality management
  • Office administration
  • Communication skills
  • Attention to detail
  • Problem solving

References

References available upon request.

Timeline

Administrative Assistant

Geisinger Commonwealth School of Medicine - Scranton
09.2011 - 01.2024

Administrative Assistant - Executive Office

Penn Star Bank
08.2007 - 06.2011

Bachelor of Science - Counseling/Human Services

University of Scranton
08.2000 - 05.2004

Associate of Science - Criminal Justice

University of Scranton
08.1991 - 12.1995

Administrative Assistant/Office Manager

University Of Scranton
08.1986 - 06.2007

Scranton Technical High School
Amanda McIver