Amanda Price
Pittsburgh
Summary
Resourceful professional in administrative management, known for high productivity and efficient task completion. Possess specialized skills in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring smooth operation and organizational improvement.
Overview
10
10
years of professional experience
Work History
Senior Office Manager
AHN Cardiovascular Institute
Monroeville
12.2022 - Current
- Determined staffing requirements, interviewing, hiring and training new employees.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Administered payroll and maintained proper documentation of employee personnel.
Practice Supervisor
AHN Neuroscience Institute
Pittsburgh
01.2021 - 12.2022
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Executive Secretary
AHN Neuroscience Institute
Pittsburgh
05.2018 - 01.2021
- Reviewed incoming correspondence, distributed materials accordingly.
- Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
Senior Representative
AHN Call Center
Pittsburgh
08.2015 - 08.2018
- Provided feedback on ways to improve the overall customer experience.
- Answered questions and resolved concerns for customer support.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
High School Diploma -
Plum Senior High School
Pittsburgh06-2008
Skills
- Problem-solving abilities
- Communication skills
- Work Planning and Prioritization
- Crisis management
- Interpersonal communication
- Teamwork
- Multitasking Abilities
- Professional demeanor
- Reliability
- Supply restocking
- Attention to detail
- Self motivation
- Staff education
- Customer service
Timeline
Senior Office Manager
AHN Cardiovascular Institute
12.2022 - Current
Practice Supervisor
AHN Neuroscience Institute
01.2021 - 12.2022
Executive Secretary
AHN Neuroscience Institute
05.2018 - 01.2021
Senior Representative
AHN Call Center
08.2015 - 08.2018
High School Diploma -
Plum Senior High School
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