Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Renner

Port Allegany

Summary

With a proven track record at The Cottage House Restaurant LLC, I excel in operations management and fostering customer relationships. Demonstrating leadership by effectively managing a diverse team, I've ensured long-term success through strategic partnerships. My expertise in staff management and commitment to excellence have significantly contributed to achieving high employee satisfaction and loyalty.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

27
27
years of professional experience

Work History

General Manager

The Cottage House Restaurant LLC
11.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Payroll
  • Orders
  • Inventory
  • Interviewing and Hiring

General Manager

Annin Enterprises/ Tanaka Enterprises
12.2009 - 11.2023

I was responsible for running the day to day in a bar and several restaurants, and a winery. I managed about 75 employees.

  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Payroll
  • Orders
  • Invoicing
  • Bill Paying
  • Interviewing and Hiring


Bartender/ Cook

Moe's Bar and Grill
02.2007 - 12.2009

I was responsible for answering phone, making food orders, servings drinks, opening and closing the bar, and cashing customers out.

TSR/Tier 1 Technical Support Representative

Adelphia Communications
11.2002 - 02.2007

I took calls for technical support, trouble calls, disconnections, and billing changes.

Waitress

Ron's Place
08.2000 - 11.2002

I was responsible for taking customers orders at tables, delivering food, clearing tables, washing dishes, cashing people out, opening and closing the restaurant, and closing the register.

Cashier and Stocker

Port Pharmacy
06.2000 - 08.2000

I was responsible for cashing out customers and stocking shelves.

Dishwasher

Canoe Place Inn
06.2000 - 08.2000

I was responsible for washing all of the dining room and kitchen dishes. I also helped clean up and close kitchen.

Bakery Counter Staff Member

Erway's Farm and Market
02.2000 - 06.2000

I was responsible for serving ice cream and donuts to customers.

Team Leader

McDonald's
12.1997 - 04.2000

I worked all stations and helped train new employees.

Education

High School Diploma -

Port Allegany Jr/Sr High School
Port Allegany, PA
06-2000

Skills

  • Leadership and team building
  • Strong multitasking
  • Cooking
  • Network troubleshooting
  • Greeting guests
  • Customer assistance
  • Willing to learn
  • Strong work ethic
  • Excellent customer service
  • Strong attention to safe food handling procedures
  • Patience and tolerance
  • Customer service excellence
  • Clear and effective communication
  • Work Planning and Prioritization
  • Efficient multi-tasker
  • Operations management
  • Highly reliable
  • Team supervision
  • Team motivation
  • Problem resolution
  • Customer service
  • Patience and empathy
  • Outgoing personality
  • Time management
  • Stress tolerance
  • Customer relationships
  • Escalation procedures
  • Training and coaching
  • Organizational strengths
  • Work planning
  • Engaging personality
  • Punctual and reliable
  • Cash handling and management
  • Team leadership
  • Overseeing daily activities
  • Written and verbal communication
  • Customer service expertise
  • Staff management
  • Food safety practices
  • Proper sanitation
  • Interactive communication skills
  • Professionalism and courtesy
  • Customer relations
  • Mentoring

Languages

English
Full Professional

Timeline

General Manager

The Cottage House Restaurant LLC
11.2023 - Current

General Manager

Annin Enterprises/ Tanaka Enterprises
12.2009 - 11.2023

Bartender/ Cook

Moe's Bar and Grill
02.2007 - 12.2009

TSR/Tier 1 Technical Support Representative

Adelphia Communications
11.2002 - 02.2007

Waitress

Ron's Place
08.2000 - 11.2002

Cashier and Stocker

Port Pharmacy
06.2000 - 08.2000

Dishwasher

Canoe Place Inn
06.2000 - 08.2000

Bakery Counter Staff Member

Erway's Farm and Market
02.2000 - 06.2000

Team Leader

McDonald's
12.1997 - 04.2000

High School Diploma -

Port Allegany Jr/Sr High School
Amanda Renner