Amanda Ritenour
Leola
Summary
Highly motivated individual with extensive experience providing direct patient care in hospital and long-term care settings. Demonstrated ability to work collaboratively with nursing staff, other healthcare professionals, and patients to promote quality patient care. Possesses strong clinical knowledge, excellent communication skills, and an unwavering commitment to compassionate patient care. A dedicated professional committed to delivering exceptional healthcare services with empathy and expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patients Access Assistant
Wellspan Health
03.2025 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
CNA
Trillium Place by Tandem Living
09.2024 - 03.2025
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Prepared residents for meals and assisted with feeding.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Developed trusting relationships and provided emotional support to patients and families.
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
- Developed positive relationships with residents by providing compassionate care.
CNA / Med Technician
Fairmount Homes Retirement Communities
06.2015 - 09.2024
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Assisted with range of motion exercises, ambulation and positioning of bedridden patients.
- Maintained a clean environment for the safety of patients by following infection control protocols.
- Administered medications according to physician's order accurately and timely.
- Prepared and analyzed specimens, ensuring proper labeling, storage, and disposal.
Education
High School Diploma - undefined
Garden Spot Senior Highschool
06.2015
Certified Nursing Assistant - undefined
Lancaster County Career & Technical Center
01.2015
Skills
- Patient care
- HIPPA compliance
- Teamwork
- Time management
- Leadership
- Effective Communication
- Critical Thinking
- Fast learner
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- File and record keeping
- Administrative duties
- Basic mathematics
- Schedule and calendar management
- Office administration
- Administrative tasks
- Administrative support
Certification
- Certified Nursing Assistant
- CPR Certification
- Certified Medication Technician
Timeline
Patients Access Assistant
Wellspan Health
03.2025 - Current
CNA
Trillium Place by Tandem Living
09.2024 - 03.2025
CNA / Med Technician
Fairmount Homes Retirement Communities
06.2015 - 09.2024
High School Diploma - undefined
Garden Spot Senior Highschool
Certified Nursing Assistant - undefined
Lancaster County Career & Technical Center
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