Amanda Lea Preaux
Washington
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Realtor
Pittsburgh Home Girls LLC/eXp Realty LLC
02.2022 - 06.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and PA State Real Estate Regulations and Laws and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively and clearly, and building strong relationships.
- Supported Agents and Team Lead through scheduling meetings, coordinating all steps of the listing and closing process, and preparing crucial documents.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Enhanced communication within office, establishing weekly email summarizing key updates, achievements and status of individual property files per team member as well as special project updates.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated and managed all steps, communication, and documents with and from all parties from the start of listing to closing a Real Estate Transaction
Director of Operations/Office Manager/Realtor
American Destiny Real Estate Services
05.2013 - 03.2021
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular and frequent performance reviews to assess team member progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members and other Real Estate Agents to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, clients, platform creators and the community to improve collaboration and ensure alignment with business requirements and continual growth.
- Negotiated with vendors, buyers, sellers and portfolio managers to acquire mutually beneficial contracts and agreement.
- Drove revenue growth through the identification of new collection source via past due receivables and implementation of collection programs and processes/procedures leveraging multiple avenues of communication and utilizing Asset Gain for fiduciary responsibility.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Education
Real Estate Licensing
PA State Real Estate Licensing
Pittsburgh11-2013
High School Diploma -
Fort Cherry Junior Senior High School
McDonald, PA06-2006
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Time management
- Customer and client relations
- Strong problem solver
- Microsoft Office Suite
- Contract review and Management
Accomplishments
- Positioned as key team member to transfer hundreds of files from outdated system into a new digital database.
- Positioned as key team member to test via Beta Site new file management platform Sisu
- Developed and implemented Collection Receivables, which resulted in increased company financial revenue.
- Oversaw all asset management portfolio onboarding and placement resulting in strategic alliances, growth and financial gain for all parties
- Was promoted within the company between the years of 2013 and 2019 from Asset Specialist to Director of Operations
- Coordinated and assisted in the sale of over twenty million dollars of Real Estate Transactions
- Earned WGAR President's Award in 2019.
- Earned MReport Women In Housing via The Five Star conference in 2020
Certification
- ADL and IADL's (Healthcare Certification - retired 2012)
- Medication Administration (Healthcare Certification - retired 2012)
- PA State Real Estate License (retired 2024)
- PA State Lawful Conflict Resolution (WGAR Board of Directors Real Estate certification for board judiciary committee seat - retired 2024)
- NAR Code of Ethics (mandatory PA State Real Estate training - retired 2024)
Timeline
Administrative Assistant/Realtor
Pittsburgh Home Girls LLC/eXp Realty LLC
02.2022 - 06.2024
Director of Operations/Office Manager/Realtor
American Destiny Real Estate Services
05.2013 - 03.2021
Real Estate Licensing
PA State Real Estate Licensing
High School Diploma -
Fort Cherry Junior Senior High School
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