Amber Bundy
Beaver Falls
Summary
Highly interactive Veterinary Technician/Receptionist with sound knowledge of all canines and felines. Patient, friendly and understands pet nutrition. Detail-oriented and delivers great customer service.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Veterinary Receptionist
Brady’s Run Veterinary Hospital
New Brighton
06.2017 - Current
- Greeted clients and their pets in a friendly manner.
- Answered phone calls and scheduled appointments efficiently.
- Managed patient records using veterinary software systems.
- Filed out Insurance Forms
- Verified charges and collected payments at time of service
- Managed front-desk operations including estimate reviews, client education on medications, procedures, surgeries and treatment plans
Veterinary Technician/Receptionist
Affordable Care Veterinary Clinic
Finleyville
11.2013 - 06.2017
- Assisted veterinarians during examinations and surgical procedures.
- Monitored animal vital signs and reported changes to the veterinary team.
- Administered medications and vaccinations as directed by veterinarians.
- Managed laboratory tests including bloodwork and urinalysis processing.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Dispensed prescription medications upon request from veterinarians.
- Greeted clients and their pets in a friendly manner.
- Answered phone calls and scheduled appointments efficiently.
- Assisted with check-in and check-out processes for clients.
Lead Veterinary Technician
VCA Met Vet South
Pittsburgh
09.2008 - 11.2013
- Supervised daily operations of veterinary services and staff activities.
- Assisted in surgical procedures and monitored patient recovery.
- Conducted diagnostic tests and analyzed results for accurate treatment plans.
- Managed inventory of medical supplies and equipment for clinic efficiency.
- Communicated with pet owners about treatment options and care instructions.
- Collaborated with veterinarians to ensure high-quality patient care standards.
- Performed laboratory testing such as fecal analysis, urinalysis, cytology, hematology, serology, biochemistry testing.
- Supervised all aspects of patient care from intake through discharge.
- Maintained accurate patient records, including updating vaccine histories and filing documents.
- Organized daily work schedules for veterinary technicians and assistants.
- Provided technical support to veterinary staff during examinations and surgeries.
- Educated clients on proper pet care, nutrition, and preventive health measures.
Education
Associate Degree - Veterinary Science
Vet Tech Institute
Pittsburgh, PA 05.2006 - 05.2008
Skills
- Veterinary software management
- Patient record maintenance
- Medical billing procedures
- Client education techniques
- Veterinary terminology
- Veterinary standards and procedures
- Follow-up calls
- Employee training
Certification
- Certified Veterinary Technician May, 2008
Timeline
Veterinary Receptionist
Brady’s Run Veterinary Hospital
06.2017 - Current
Veterinary Technician/Receptionist
Affordable Care Veterinary Clinic
11.2013 - 06.2017
Lead Veterinary Technician
VCA Met Vet South
09.2008 - 11.2013
Associate Degree - Veterinary Science
Vet Tech Institute
05.2006 - 05.2008