Dedicated paraprofessional with a proven track record at Middletown Area School District, skilled in behavior management and effective communication. Enhanced learning outcomes for students with diverse needs through individualized support plans. Committed to fostering positive relationships and collaboration among educators, parents, and specialists to promote student success. CPR certified and adept in data collection.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Paraprofessional
Middletown Area School District
08.2022 - Current
Supported classroom activities by assisting teachers with lesson preparation and student engagement.
Implemented individualized support plans to enhance learning outcomes for students with diverse needs.
Monitored student behavior, promoting a positive and respectful classroom environment.
Collaborated with educators to develop instructional materials and resources tailored to curriculum standards.
Facilitated communication between teachers, parents, and specialists regarding student performance and needs.
Trained new paraprofessionals on best practices for supporting students in educational settings.
Assisted in the administration of assessments, ensuring accurate data collection and reporting for student progress.
Custodian
Middletown Area School District
07.2021 - 08.2022
Maintained cleanliness and sanitation standards in classrooms, hallways, and restrooms.
Operated cleaning equipment to ensure efficient removal of debris and allergens.
Assisted in setting up facilities for special events and activities.
Conducted routine inspections to identify maintenance needs and report issues promptly.
Collaborated with staff to develop effective cleaning schedules based on school events.
Trained new custodial staff on proper cleaning techniques and safety protocols.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Moved furniture for cleaning and set up for special events.
Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Checked in and stocked inventory throughout facility.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Supported event setup and tear-down, contributing to successful school functions.
Medical Office Assistant
Penn State Hershey Medical Center
02.2019 - 07.2021
Managed patient scheduling and appointment coordination to optimize clinic workflow.
Processed patient intake forms, ensuring accuracy of information and compliance with regulations.
Assisted medical staff in preparing examination rooms and maintaining inventory of medical supplies.
Facilitated communication between patients and healthcare providers to improve service delivery.
Trained new staff on office procedures and EHR usage to ensure operational consistency.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Updated patient information and insurance details for accurate electronic medical records.
Used [Software] to schedule appointments for doctor visits and procedures.
Registered patients and completed associated paperwork for accurate records.
Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Provided prompt, polite and professional in-person and telephone customer service.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Adhered to strict HIPAA guidelines to protect patient privacy.
Received, recorded and filed medical payments by check, cash, and credit card.
Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines during the COVID-19 pandemic.
Food Preparation Worker
Karn's Food
01.2018 - 02.2019
Prepared food items following safety and quality standards to ensure customer satisfaction.
Assisted in inventory management by restocking supplies and monitoring expiration dates.
Collaborated with team members to streamline food preparation processes for efficiency.
Maintained cleanliness of workstations and adhered to sanitation guidelines consistently.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Packaged and stored food products following proper handling and preservation methods.