Amber Jenkins
East Stroudsburg
Summary
Hardworking, reliable, and professional. Takes pride in providing excellent customer service. Maintains focus and positive attitude in stressful situations and high-volume environments. Expertise in personnel development, team collaboration and resolving issues with customers. Successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Server/Front of House
Derailed Taphouse
01.2023 - 06.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server/Front of House
Grande Pizza & Family Restaurant
01.2019 - 01.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server/Front of House
Grande Pizza & Family Restaurant
01.2019 - 01.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Degree in Progess - Police Science
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.2025
High School Diploma -
Pittston Area High School
Yatesville, PA06.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Performance Improvement
- Team Player
Timeline
Server/Front of House
Derailed Taphouse
01.2023 - 06.2023
Server/Front of House
Grande Pizza & Family Restaurant
01.2019 - 01.2022
Server/Front of House
Grande Pizza & Family Restaurant
01.2019 - 01.2022
Degree in Progess - Police Science
East Stroudsburg University of Pennsylvania
High School Diploma -
Pittston Area High School
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