AMBER MOORE-GARY
Philadelphia
Summary
Dedicated PCMH Manager with expertise in navigating complex situations, building relationships, and implementing effective strategies for impactful outcomes. Proficient in managing large caseloads and maintaining accurate records.
Overview
13
13
years of professional experience
Work History
PCMH Manager
Public Health Management Corporation
03.2024 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Community Health Worker Supervisor
Public Health Management Corporation
10.2022 - 03.2024
- Supervises Community Health Workers across the PHMC network to include work allocation, training and problem resolution. Evaluates performance and make recommendations for personnel actions. Motivates employees to achieve peak productivity and performance
Patient Navigator
Public Health Management Corporation
01.2019 - 10.2022
- Assisting a team of nurses and social workers in navigating high risk patients to the proper care
- Provide support to health centers with scheduling follow up appointments and transition of care
- Provide one on one support with high-risk patients who frequent the emergency room, helping patients eliminate any barriers and provide needed resources
- Working with the health centers staff to identify high risk patients and to provide hands on support
Health Connector
City of Philadelphia/Health Federation
01.2018 - 07.2019
- Assisting the certified school nurse in connecting students with a diagnosis of asthma who have missed two (2) or more days of school in a given school year with resources to help improve their asthma control and minimize missed days of school
- Provide support to the certified school nurse ensuring that all community school students have appropriate vision screenings and have received follow-up vision care
- Providing direct support to the certified nurse in order to ensure other identified health issues for each community schools student to enable him/her to eliminate barriers to learning are addressed
- Supporting identified Healthy Schools priorities that help prevent chronic disease (e.g Improved access and appeal of water, increased opportunities for physical activity)
Certified Nursing Assistant
Altruistic Home Care
04.2017 - 11.2018
- Maintain records of patient care and report observations with supervisor or case manager
- Accompany patients to doctors' offices and on others trips outside the home
- Administer prescribed oral medications, under the written direction of physician
- Provide patients with help moving and out beds, baths, wheelchairs, or automobiles
- Plan, purchase, prepare, and serve meals to patients according to prescribed diets.
Certified Nursing Assistant
Better Home Care, LLC
03.2016 - 01.2017
- Maintained records of patient care and report observations with supervisor or case manager
- Accompanied patients to doctors' offices and on others trips outside the home
- Administered prescribed oral medications, under the written direction of physician
- Provided patients with help moving and out beds, baths, wheelchairs, or automobiles
- Planned, purchased, prepared, and served meals to patients according to prescribed diets.
Retail Salesperson
Macy's
11.2014 - 03.2015
- Described merchandise and explained use, operation, and care of merchandise to customers
- Greeted customers and ascertained needs of customers
- Recommended, selected, and helped locate or obtained merchandise for customers
- Rung customers merchandise on cash register; prepared sales slips or sales contracts.
Merchandiser
American Greetings
09.2012 - 10.2014
- Answered customers' questions about merchandise and advise customers on merchandise selections
- Itemized and totaled customer merchandise selection at checkout counter
- Took inventory or examined merchandise to identify items to be re-ordered or replenished
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Designed and set up advertising displays of merchandise to attract customers and promote sales.
Education
COMMUNITY HEALTH WORKER CERTIFICATE -
Temple University
Philadelphia, PA01.2017
MENTAL HEALTH FIRST AIDE - undefined
DBHIDS
Philadelphia, PA01.2017
CERTIFICATE IN PHARMACY TECHNICIAN - undefined
Lincoln Technical Institute
Philadelphia, PA01.2009
CERTIFICATE IN NURSING ASSISTANT - undefined
PNS Nursing School
Philadelphia, PA01.2007
Skills
- Healthcare advocacy
- Encounter documentation
- Service coordination
- Referral coordination
- Contact follow-up
- Motivation
- Public speaking
- Expense reduction
- Substance abuse treatment coordination
- Care plan development
- Community relations
- Health education
- Collaboration
- Training
Affiliations
Highly dedicated, motivated and conscientious Community Health Worker with an outstanding customer service record and background in community service Able to strategize and prioritize effectively to accomplish multiple tasks, while staying calm under pressure Additional skills competencies and qualities include critical thinking, time management, adaptability, flexibility, team oriented, and leadership. Knowledgeable about resources in Philadelphia, around community meetings, food security, clothing, utility assistance, toys, speech and developmental services for children.
Timeline
PCMH Manager
Public Health Management Corporation
03.2024 - Current
Community Health Worker Supervisor
Public Health Management Corporation
10.2022 - 03.2024
Patient Navigator
Public Health Management Corporation
01.2019 - 10.2022
Health Connector
City of Philadelphia/Health Federation
01.2018 - 07.2019
Certified Nursing Assistant
Altruistic Home Care
04.2017 - 11.2018
Certified Nursing Assistant
Better Home Care, LLC
03.2016 - 01.2017
Retail Salesperson
Macy's
11.2014 - 03.2015
Merchandiser
American Greetings
09.2012 - 10.2014
MENTAL HEALTH FIRST AIDE - undefined
DBHIDS
CERTIFICATE IN PHARMACY TECHNICIAN - undefined
Lincoln Technical Institute
CERTIFICATE IN NURSING ASSISTANT - undefined
PNS Nursing School
COMMUNITY HEALTH WORKER CERTIFICATE -
Temple University
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