Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Poteat

Philadelphia

Summary

Dynamic Project Manager with a proven track record at Bancroft Neurohealth, excelling in patient safety and regulatory compliance. Skilled in Epic charting and effective communication, I have successfully developed tailored treatment plans and trained staff, enhancing care quality and operational efficiency. Committed to fostering a safe and supportive environment for all patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Jefferson Hospital
Philadelphia
11.2023 - Current
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Helped create a safe environment by following infection control policies.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Restocked unit frequently with necessary medical supplies.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Responded to bell or light signal calls to assist patients with needs.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Recorded patient conditions and vital signs before and after medical operations.

Project Manager

Bancroft Neurohealth
Cherry Hill
07.2019 - Current

Developed treatment plans tailored to individual mental and physical conditions.

Collaborated with multidisciplinary teams to conduct clinical assessments and refine treatment strategies.

Engaged with adults and children in community settings, residential facilities, and home environments.

Utilized Epic system for thorough documentation of patient information and treatment progress.

Established and updated policies to ensure compliance with HIPAA and liability guidelines.

  • Managed inventory by ordering pharmacy supplies and monitoring stock levels.
  • Trained residential staff on effective symptom management and intervention techniques.
  • Conducted regular patient safety checks, documenting findings to ensure optimal well-being.
  • Assessment reports and other documentation.

Patient Safety Associate

Main Line Health
Paoli
03.2022 - 09.2023
  • Facilitated communication between clinicians, nurses, administrators, and other stakeholders regarding patient safety issues.
  • Ensured all documentation is accurate, complete, and compliant with current regulations.
  • Give 1:1 care based on the needs of that individual.
  • Record data on behavioral changes throughout the shift, and report to nursing if that individual has any changes.
  • Identified potential areas for improvement based on analysis of patient safety data.
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Escorted patients before and after surgical procedures.
  • Ensure the safety of the patient, staff, and others.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
09-2012

Skills

  • Project management and policy writing
  • Epic charting
  • Patient safety and regulatory compliance
  • Inventory management
  • Time Keeping with UkgPro
  • Patient safety
  • Effective communication
  • Training development
  • Time management
  • Crisis intervention
  • Staff training and mentoring

Certification

  • First aid and Cpr Certified in adults, children and infant's
  • Moab Certified- Management of Aggressive Behavior
  • BLS- Certified

Timeline

Patient Care Technician

Jefferson Hospital
11.2023 - Current

Patient Safety Associate

Main Line Health
03.2022 - 09.2023

Project Manager

Bancroft Neurohealth
07.2019 - Current

High School Diploma -

Penn Foster Career School
Amber Poteat