Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Stocker

Philadelphia

Summary

Committed and professional with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

2
2
years of professional experience

Work History

Service Advisor

ARDMORE TOYOTA
03.2024 - Current
  • Effectively communicating with customers to explain recommended repairs and maintenance
  • Maintained high customer satisfaction standards to meet or exceed targets.

Service Advisor

Honda of Abington
08.2023 - 03.2024
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Cross-trained and provided backup support for organizational leadership.

Automotive Technician

AutoNation Honda
04.2023 - 02.2024
  • Conducted regular maintenance services such as oil changes, tire rotations, and brake inspections to ensure optimal performance and safety
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Education

Some college - Aviation

Aviation Institute of Maintenance
Philadelphia, PA
09-2025

High school diploma - General education of science, social studies and math

Arlington Senior High School
06.2020

Skills

  • Vehicle assessment
  • Customer relationship management
  • Technical support
  • Appointment scheduling
  • Customer relations
  • Parts ordering

Timeline

Service Advisor

ARDMORE TOYOTA
03.2024 - Current

Service Advisor

Honda of Abington
08.2023 - 03.2024

Automotive Technician

AutoNation Honda
04.2023 - 02.2024

Some college - Aviation

Aviation Institute of Maintenance

High school diploma - General education of science, social studies and math

Arlington Senior High School
Amber Stocker