Committed and professional with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
2
2
years of professional experience
Work History
Service Advisor
ARDMORE TOYOTA
03.2024 - Current
Effectively communicating with customers to explain recommended repairs and maintenance
Maintained high customer satisfaction standards to meet or exceed targets.
Service Advisor
Honda of Abington
08.2023 - 03.2024
Offered friendly and efficient service to customers, handled challenging situations with ease.
Cross-trained and provided backup support for organizational leadership.
Automotive Technician
AutoNation Honda
04.2023 - 02.2024
Conducted regular maintenance services such as oil changes, tire rotations, and brake inspections to ensure optimal performance and safety
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
Some college - Aviation
Aviation Institute of Maintenance
Philadelphia, PA
09-2025
High school diploma - General education of science, social studies and math
Arlington Senior High School
06.2020
Skills
Vehicle assessment
Customer relationship management
Technical support
Appointment scheduling
Customer relations
Parts ordering
Timeline
Service Advisor
ARDMORE TOYOTA
03.2024 - Current
Service Advisor
Honda of Abington
08.2023 - 03.2024
Automotive Technician
AutoNation Honda
04.2023 - 02.2024
Some college - Aviation
Aviation Institute of Maintenance
High school diploma - General education of science, social studies and math