Amber Strang
Canonsburg
Summary
Dynamic Inside Sales Representative and Accounting Manager at Fluid Sealing International, recognized for enhancing customer satisfaction and driving sales growth through exceptional relationship management. Skilled in data entry and committed to detail, I effectively resolve payroll discrepancies and maintain strong supplier connections, ensuring seamless operations and client loyalty. I use microsoft excel daily and run reports through EstiTrack. I create sales orders and place purchase orders to specific vendors for the company. I also run payroll through PayChex biweekly.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative/Accounting and Payroll Manager
Fluid Sealing International
10.2016 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Created new hire and termination documents for payroll.
- Managed payroll data entry and processing for 30 employees to comply with predetermined company guidelines.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Established and managed supplier and vendor relationships.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
Education
High School Diploma -
Peters Twp. High School
McMurray, PA06-2010
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Customer relationship management
- Email and phone etiquette
- Organized and efficient
- Data entry
- Client relationship management
Timeline
Inside Sales Representative/Accounting and Payroll Manager
Fluid Sealing International
10.2016 - Current
High School Diploma -
Peters Twp. High School
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