Amber Wise
557 Worthington Road Unityville
Summary
Proactive and meticulous with over eight years of experience in the food industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Assistant Manager / Sales Team Member
Dandy Mini Mart
01.2023 - Current
- Supervised individuals spanning a wide range of ages.
- Managed daily store operations and ensured high performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Supervisor
Sheetz
04.2024 - 11.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Waitress
Original Italian Pizza
10.2021 - 01.2023
- Necessitated clear and composed communication.
- Managed various customer interactions and scenarios.
- Demonstrated time efficiency in managing multiple tasks simultaneously.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Runner / Dishwasher / Pizza / Register
Reds Subs and Pizza
03.2019 - 10.2021
- Facilitated order-taking process by answering customer calls for carry-out meals.
- Maintained open lines of communication to coordinate well with peers.
- Maintained high standards of customer interaction through precise payment handling.
- Removed pizzas from ovens and ensured quality.
- Maintained high standards of dishwashing cleanliness and sanitization.
Assistant Barn Manager
Pinewood Acres
03.2021 - 08.2021
- Company Overview: This was a top notch boarding and training facility in English and Dressage discipline
- At this job I cleaned stalls, turned out and in horses, also would feed and administer medicine
- Supervised barn environment to uphold smooth daily operations.
- Maintained property upkeep by ensuring organized and orderly conditions.
- Used tractor to efficiently manage upkeep of all ring surfaces. Conducted mowing services alongside weed control.
- Monitored hay inventory for yearly needs.
- Delivered foundational training to entry-level athletes.
Education
High School Diploma -
Lake - Lehman Junior & Senior Highschool
Lehman, Pa07.2020
Skills
- Safe Food Handling
- Kitchen Communication
- Process Transactions
- Customer Service Excellence
- Cleaning and Sanitation Guidelines
- Multitasking
- Customer Relations
- Menu Memorization
- Time Management
- Problem Solving
- Verbal Communication
- Independence
- Verbal and Written Communication Skills
- Active Listening And Interpersonal Skills
Awards
- President's Education Awards Program, 2014, Received for outstanding academic excellence.
- Outstanding 4-H of the Year, 2018, Received for helping the community and fulfilling 4-H responsibilities.
Timeline
Supervisor
Sheetz
04.2024 - 11.2024
Assistant Manager / Sales Team Member
Dandy Mini Mart
01.2023 - Current
Waitress
Original Italian Pizza
10.2021 - 01.2023
Assistant Barn Manager
Pinewood Acres
03.2021 - 08.2021
Runner / Dishwasher / Pizza / Register
Reds Subs and Pizza
03.2019 - 10.2021
High School Diploma -
Lake - Lehman Junior & Senior Highschool
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