Amberleah Tucker
Pittston
Summary
Enthusiastic retail professional with hands-on experience in customer assistance, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Promoting a clean and friendly work environment.
Overview
2
2
years of professional experience
2016
2016
years of post-secondary education
Work History
Cashier
Bill Bracey
Avoca
06.2025 - Current
- Processed customer transactions accurately and efficiently at busy retail location.
- Assisted customers with product inquiries and provided friendly service.
- Maintained cleanliness and organization of checkout area throughout the shift.
- Handled cash, credit, and electronic payments securely and responsibly.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Engaged in training sessions to improve knowledge of store policies and procedures.
- Resolved customer concerns promptly while adhering to company policies and standards.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
Dietary Aide
Jessica Stoker
Scranton
06.2023 - 06.2024
- Prepared nutritious meals following dietary guidelines and resident preferences.
- Assisted in serving meals to residents in a timely manner.
- Maintained cleanliness of dining areas and kitchen equipment daily.
- Collaborated with kitchen staff to meet special dietary needs of residents.
- Followed safety protocols for handling food and cleaning chemicals effectively.
- Communicated with nursing staff regarding dietary restrictions and resident feedback.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Treated patients and team members with dignity and respect.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Directed patrons to restrooms and other amenities within facility.
Education
North Pocono High School
Lackawanna County, PACompletion - Visual Art & Design
Career Technology Center
09.2012 - 05.2014
Skills
- Cash handling
- Meal preparation
- Dietary compliance
- Team collaboration
- Attention to detail
- Adaptable learning
- Merchandise restocking
- Professionalism and courtesy
- Spirit, wine, and beer expertise
- Customer assistance
- Hospitality and accommodation
- ID verification
- Empathy and patience
- Cleaning and sanitizing
- Great with animals
- Great with reptiles
- Great with amphibians
Timeline
Cashier
Bill Bracey
06.2025 - Current
Dietary Aide
Jessica Stoker
06.2023 - 06.2024
Completion - Visual Art & Design
Career Technology Center
09.2012 - 05.2014
North Pocono High School