Account representative with a strong track record in client relationship management and revenue growth. Expertise in negotiation and product training, consistently exceeding sales targets and improving customer engagement. Proven ability to build lasting client relationships and drive business success.
Overview
18
18
years of professional experience
Work History
Account Representative/Division Trainer
Kimball Midwest
Harrisburg
10.2022 - Current
Developed and maintained robust relationships with clients, vendors, and colleagues.
Resolved client inquiries swiftly via phone or email to ensure high satisfaction levels.
Conducted product presentations that improved customer comprehension and interest.
Negotiated and closed deals, consistently achieving or surpassing sales targets.
Identified revenue opportunities while reducing costs through strategic initiatives.
Managed multiple projects within tight deadlines to optimize operational efficiency.
Documented training activities, including attendance and feedback for continuous improvement.
Supported marketing efforts through proactive customer outreach initiatives.
Registered Nurse
Wellsban York Hospital
York
08.2015 - 02.2016
Collaborated with multidisciplinary teams to deliver exceptional care for Trauma, Orthopedic, and Neurology patients.
Facilitated discharge planning and integration into daily living to enhance patient outcomes.
Utilized creativity and resourcefulness to improve patient compliance and minimize readmission rates.
Registered Nurse/Clinical Liaison/Manager
Penn State Health Milton S. Hershey Medical Center
Hershey
06.2008 - 01.2014
Worked in Heart & Vascular Intensive Care Unit, Labor & Delivery, Medical, Surgical, Telemetry, and Trauma Units.
Ensured adherence to policies and procedures while addressing questions and concerns.
Mentored and evaluated new hires, providing ongoing feedback on performance.
Educated and motivated staff through constructive performance reviews to foster growth.
Administered medications and treatments as prescribed by physicians.
Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
Assessed and implemented nursing care while maintaining focus on patient needs.
Implemented infection control measures to ensure a safe environment for all patients.
Education
Bachelor of Science - Nursing
Indiana University of Pennsylvania
Indiana, Pennsylvania, PA
05-2008
Skills
Client relationship management
Negotiation skills
Product training
Market analysis
Revenue generation
Sales strategy
Timeline
Account Representative/Division Trainer
Kimball Midwest
10.2022 - Current
Registered Nurse
Wellsban York Hospital
08.2015 - 02.2016
Registered Nurse/Clinical Liaison/Manager
Penn State Health Milton S. Hershey Medical Center