Amelia Clarke
Lancaster,PA
Summary
Motivated Team Lead seeking a challenging position. Offering a strong foundation in management, professionalism, and interpersonal relationship building, with a proven ability to drive efficiency, deliver successful outcomes and collaborate within cross-functional teams.
Overview
5
5
years of professional experience
Work History
Scheduling Team Lead
GameU
Remote
02.2023 - Current
- In this role, I manage the schedules of over 200 employees and over 1,500 students, handling new student enrollments, schedule changes, employee PTO, and substitutions. I led the team in a historical net gain of students in a month, beating the previous record by over 20 students!
Supervised Visitation Monitor
YWCA of Greater Harrisburg
Harrisburg, PA
03.2022 - 05.2023
- In this role, I supervised the visitations of non-custodial parents and their children. Additionally, I handled record keeping, communications with Children and Youth caseworkers, and assisted with grant reporting.
Manager
Dayton’s Coffee
08.2021 - 03.2022
- In this role, I managed all staff scheduling, inventory, payroll, and employee conflicts. I also prepared and served a variety of beverages with precision and creativity, consistently meeting or exceeding quality standards, and receiving compliments for taste and presentation.
Education
Bachelor of Science - Criminal Justice
Pennsylvania State University
05.2025
High School Degree -
Cedar Cliff High School
06.2017
Skills
- Conflict Resolution
- Scheduling
- Process Improvement
- Interpersonal Skills
- Creativity
- Flexibility
- Leadership
- Organization
- Active Listening
- Attention to Detail
- Conflict Resolution
- Customer Focus
- Coaching and Mentoring
Timeline
Scheduling Team Lead
GameU
02.2023 - Current
Supervised Visitation Monitor
YWCA of Greater Harrisburg
03.2022 - 05.2023
Manager
Dayton’s Coffee
08.2021 - 03.2022
Bachelor of Science - Criminal Justice
Pennsylvania State University
High School Degree -
Cedar Cliff High School