Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Amir Salem

Erie

Summary

Dynamic Sales Manager with a proven track record at Urban Luxe, adept in relationship building and client relationship management. Excelled in enhancing customer satisfaction and expanding client base through expert product knowledge and direct sales skills. Achieved significant improvements in team performance and customer engagement, demonstrating a strong ability to lead and innovate.

Overview

5
5
years of professional experience

Work History

Sales Manager

Luxe Fragrances
05.2023 - 08.2025
  • Managed customer accounts and customer relationships.
  • Established relationships with key customers, providing personalized service and support.
  • Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.

Student Employee

University of Alaska Fairbanks Financial Aid
11.2023 - 05.2024
  • Handled phone calls regarding financial aid questions.
  • Resolved emails and in-person meetings with students.
  • Completed projects that were given to me by coworkers or my supervisors.

Sales Associate

Perfume World
06.2020 - 04.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Bachelor of Science (B.S.) - Computer Science

University of Alaska Fairbanks
Fairbanks, AK
05.2027

Bachelor of Science - Computer Science

Gannon University
Erie, PA
05-2027

Skills

  • Product knowledge
  • Relationship building
  • Client relationship management
  • Direct sales
  • Multilingual
  • C

LANGUAGES

Spanish - Native
English - Native
Arabic - Conversational

Timeline

Student Employee

University of Alaska Fairbanks Financial Aid
11.2023 - 05.2024

Sales Manager

Luxe Fragrances
05.2023 - 08.2025

Sales Associate

Perfume World
06.2020 - 04.2023

Bachelor of Science (B.S.) - Computer Science

University of Alaska Fairbanks

Bachelor of Science - Computer Science

Gannon University

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Amir Salem