Amiraah Stokes
Philadelphia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Consultant
FedEx Office
Philadelphia, PA
11.2021 - Current
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
In Home Caregiver
Arum Healthcare Services
01.2020 - Current
- Improved client well-being by providing personalized and compassionate in-home care services.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Supported the physical health of clients through regular exercise routines tailored to individual abilities and limitations.
Sales Associate
IKEA
02.2021 - 05.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Style Consultant
Target
07.2017 - 08.2020
- Developed a loyal client base through exceptional customer service and tailored styling advice.
- Organized and facilitated in-store events to promote new collections, generating interest and boosting sales.
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
Guest Service Associate
Target
07.2017 - 08.2020
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
Education
High school diploma -
Roxborough High School
06.2017
Skills
- Guest Services
- Merchandising
- Retail Sales
- Cash Handling (2 years)
- Retail Management
- Pricing
- Cashiering
- Upselling
- Client Engagement
- Goal Setting
Assessments
- Sales Skills, Highly Proficient, 10/01/20, Influencing and negotiating with customers
- Retail Customer Service, Proficient, 10/01/20, Comprehending and responding to retail customer needs
- Customer Focus & Orientation, Highly Proficient, 08/01/20, Responding to customer situations with sensitivity
Timeline
Consultant
FedEx Office
11.2021 - Current
Sales Associate
IKEA
02.2021 - 05.2021
In Home Caregiver
Arum Healthcare Services
01.2020 - Current
Style Consultant
Target
07.2017 - 08.2020
Guest Service Associate
Target
07.2017 - 08.2020
High school diploma -
Roxborough High School