Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Amiraah Stokes

Philadelphia

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Consultant

FedEx Office
11.2021 - Current
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.

In Home Caregiver

Arum Healthcare Services
01.2020 - Current
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Supported the physical health of clients through regular exercise routines tailored to individual abilities and limitations.

Sales Associate

IKEA
02.2021 - 05.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Style Consultant

Target
07.2017 - 08.2020
  • Developed a loyal client base through exceptional customer service and tailored styling advice.
  • Organized and facilitated in-store events to promote new collections, generating interest and boosting sales.
  • Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.

Guest Service Associate

Target
07.2017 - 08.2020
  • Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.

Education

High school diploma -

Roxborough High School
06.2017

Skills

  • Guest Services
  • Merchandising
  • Retail Sales
  • Cash Handling (2 years)
  • Retail Management
  • Pricing
  • Cashiering
  • Upselling
  • Client Engagement
  • Goal Setting

Assessments

  • Sales Skills, Highly Proficient, 10/01/20, Influencing and negotiating with customers
  • Retail Customer Service, Proficient, 10/01/20, Comprehending and responding to retail customer needs
  • Customer Focus & Orientation, Highly Proficient, 08/01/20, Responding to customer situations with sensitivity

Timeline

Consultant

FedEx Office
11.2021 - Current

Sales Associate

IKEA
02.2021 - 05.2021

In Home Caregiver

Arum Healthcare Services
01.2020 - Current

Style Consultant

Target
07.2017 - 08.2020

Guest Service Associate

Target
07.2017 - 08.2020

High school diploma -

Roxborough High School

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Amiraah Stokes