Amirah Sanders
Pittsburgh
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
10.2022 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Woodland Hills High School
Pittsburgh, PA06.2023
Skills
- Time Management
- Issue Resolution
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Conflict Mediation
- POS Systems and Ordering Platforms
Timeline
Guest Advocate
Target
10.2022 - Current
Woodland Hills High School
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