Amos Nammah
110 W Berkley Avenue, Clifton Heights,PA
Summary
Experienced working as a residential counselor and direct care service professional with children and adults with special needs; possess experience in making timely reports, have appropriate skills to work in a team environment, have computer operating skills, have Pennsylvania Child Abuse History Clearance, FBI Criminal History Clearance, etc. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Manager/Part Time
Lone Star Realty USA
04.2022 - Current
- Oversee and coordinate maintenance and inspections for compliance purposes
- Manage 15-25 incoming calls, and emails per day from customers, etc.
- Document business receipts and track expenditures for informed decision-making
- Organize and schedule planned site visits to properties locations for inspection
- Advertise vacant properties and provide leasing information as needed
- Meet with tenants and discuss information as needed
- Provide management with additional information as needed upon request
- Attend business meetings and make recommendations for business success, etc.
Direct Support Professional
Quality Health Services/Devereux Behavioral Health
03.2021 - 07.2024
- Monitored 15-20 clients at different rotational sites and provided safety management techniques as assigned
- Provided direct services to clients and documented the status of the client
- Organized and conducted programmatic group activities for clients as planned
- Conducted orientation and mentorship for new hires in assigned area
- Supervised safe and proper usage of program assets
- Promoted quality assurance through program implementation in assigned areas
- Promoted best practice business practices for clients and their families for regulatory alignment
- Developed and implemented strategies for best practice outcomes, etc.
Mental Health Technician (MHT)
Quality Care Options
04.2012 - 03.2021
- Collaborated with multiple hospital nurses to provide basic health support to needed patients daily
- Provided one-on-one safety care to patients in need
- Performed crisis interventions to stabilize risk situations
- Provided counseling services to patients in rehab facilities across Delaware, Philadelphia, and Montgomery counties respectively
- Conducted hourly head counts of all patients to support proper accountabilities for all
- Conducted fire drills as needed
- Provided de-escalation techniques to stabilize agitated clients
- Conducted interviews and searches for incoming patients for treatment
- Prepared discharge summaries and exit interviews, etc
- Conducted searches for admission of new patients, etc.
Therapeutic Support Staff (TSS)
Omni Health Services
05.2014 - 10.2017
- Modeled treatment interventions on a one-on-one basis as established by MT or BSC as documented in the treatment plan
- Provided specific interventions in the home, school, or community settings as outlined in the treatment plan
- Supported BHRS team, school personnel, and family's efforts to stabilize the child or adolescent
- Developed progress notes describing each client's contact or behavior and how that contact/behavior related to the treatment goals
- Collaborated with other members of the treatment team and other professionals working in the home or other community settings, and participated in Inter-agency/team meetings as needed.
ABHRS Residential Counselor
Staffing Plus Inc
01.2008 - 04.2012
- Provided Rehabilitation Counseling and effective therapeutic services for people with mental and developmental disabilities in Residential settings
- Periodically conducted plan evaluation to ensure compliance with state and federal regulations
- Managed 15-20 incoming calls and faxes as needed
- Prepared clinical documentation for clients’ observable behaviors
- Administered medication to clients as needed
- Prepared clients’ meals and conducted cleanliness to promote a clean hygienic environment
- Prepared monthly progress summaries for management review
- Collaborated one-on-one planned interventions for emotional clients promptly
- Observed and collected data/information about the client’s problematic behaviors and provided appropriate therapeutic support services
- Redirected and reinforced clients’ negative behaviors to avoid escalation
- Helped to always maintain safety for the client
- Collaborated with behavior modification partners & Parents in managing clients’ emotional behaviors
- Implemented many other programs as assigned.
Education
Bachelor of Business Administration - Accounting
University of Liberia, Monrovia, West Africa (Degree Has Been Evaluated And Meets United States Bachelor’s Degree Standard)
Montserrado06.1998
Skills
- Counseling
- Discharge Planning
- Intake/Assessments
Strategic Planning
- Operations Management
- Team Leadership
- Time Management
- Verbal and written communication
- Computer operating skills
Affiliations
- Nature Science
- Disabled American Veterans
Timeline
Manager/Part Time
Lone Star Realty USA
04.2022 - Current
Direct Support Professional
Quality Health Services/Devereux Behavioral Health
03.2021 - 07.2024
Therapeutic Support Staff (TSS)
Omni Health Services
05.2014 - 10.2017
Mental Health Technician (MHT)
Quality Care Options
04.2012 - 03.2021
ABHRS Residential Counselor
Staffing Plus Inc
01.2008 - 04.2012
Bachelor of Business Administration - Accounting
University of Liberia, Monrovia, West Africa (Degree Has Been Evaluated And Meets United States Bachelor’s Degree Standard)
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