Amy Barnes
Pittsburgh,PA
Summary
Innovative Human Resources Executive demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Record of success in improving recruitment and retention.
Overview
18
18
years of professional experience
Work History
VP of Human Resources
Allegent Community Federal Credit Union
10.2022 - 08.2023
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Wrote and maintained employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Oversaw administration of benefits programs including health insurance, retirement plans, disability coverage, and leave policies.
- Collaborated with senior leadership to develop succession planning strategies for key roles within organization.
- Optimized compensation structures to attract top talent while maintaining internal equity and budgetary constraints.
- Processed employee claims involving performance issues and harassment.
- Implemented performance management systems that aligned employees'' goals with overall business objectives.
- Evaluated HR technology solutions and led implementation projects aimed at modernizing HR processes such as recruitment and performance management.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Human Resources Manager
Allegent Community Federal Credit Union
10.2016 - 10.2022
- Distributed employee engagement surveys to identify areas of improvement.
- Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Organized and led staff orientation programs and training to promote collaboration.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Structured compensation and benefits according to market conditions and budget demands.
Human Resources Assistant
Allegent Community Federal Credit Union
10.2006 - 10.2016
- Converted employee status from temporary to permanent.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Participated in job fairs to recruit new talent.
- Helped employees register for benefits programs using online portals.
- Processed employee termination paperwork at direction of supervisory staff.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Responded to employee inquiries regarding benefits and other HR topics.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Aided staff with employee performance review paperwork and documentation.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
New Account Representative
Allegent Community Federal Credit Union
06.2005 - 10.2006
- Obtained credit records from reporting agencies.
- Developed professional relationships with local businesses, expanding the bank''s referral network and generating new leads.
- Coordinated with other departments to resolve complex customer issues quickly and effectively, improving overall client satisfaction ratings.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Monitored accuracy of customer information in system.
- Managed a high volume of daily transactions accurately, ensuring deadlines were met without sacrificing attention to detail or quality of work.
Skills
- Conflict Resolution
- Coaching and Mentoring
- Benefits and compensation management
- Human Resource Management Software HRMS
- HR policies and procedures
- Employee Relations
- Performance Appraisal
- HR analytics
Timeline
VP of Human Resources
Allegent Community Federal Credit Union
10.2022 - 08.2023
Human Resources Manager
Allegent Community Federal Credit Union
10.2016 - 10.2022
Human Resources Assistant
Allegent Community Federal Credit Union
10.2006 - 10.2016
New Account Representative
Allegent Community Federal Credit Union
06.2005 - 10.2006
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