Amy Borkowski
WILKES BARRE
Summary
Compassionate Certified Nursing Assistant with extensive experience at Maple Ridge Rehabilitation and Healthcare, skilled in direct patient care and infection control procedures. Proven ability to enhance patient dignity through empathetic support and effective communication, while maintaining a safe environment. Recognized for advocating patient needs and contributing to high patient satisfaction.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
16
16
years of professional experience
Work History
Certified Nursing Assistant
Maple Ridge Rehabilitation and Healthcare
08.2021 - Current
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient care areas to ensure safety and hygiene.
- Supported nursing team in executing treatment plans and documenting patient progress accurately.
- Learned and applied infection control procedures to minimize risk during patient interactions.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Riverstreet Manor
02.2016 - 08.2022
- Observed patient conditions closely, identifying potential issues for prompt escalation to medical professionals.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
River Run Rehabilitation and Healthcare
06.2009 - 02.2016
- Communicated effectively with patients and families to provide support and education about care procedures.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
Education
GED -
Luzerne County Community College
Nanticoke, PA05-2009
Skills
- HIPAA compliance
- Collecting vital signs
- Alzheimer's and dementia care
- Reliable team player
- Direct patient care
- Safety precautions
- Electronic charting
- Healthcare ethics
- Geriatric care
- Calm and level-headed under duress
- Infection control procedures
Timeline
Certified Nursing Assistant
Maple Ridge Rehabilitation and Healthcare
08.2021 - Current
Certified Nursing Assistant
Riverstreet Manor
02.2016 - 08.2022
Certified Nursing Assistant
River Run Rehabilitation and Healthcare
06.2009 - 02.2016
GED -
Luzerne County Community College