Amy Brodie

-Supervise team of loan processors, ensuring compliance with established policies and procedures.
- Lead multiple projects, including Mortgage Mapping Process, updating procedures, and job aids.
- Deliver training, guidance, and coaching on processing, regulations, and compliance.
- Collaborate with cross-functional teams to enhance operational efficiency.

• - Trained and coached processors, maintaining compliance and high performance.
• - Partnered with Sales, Vendors, and Customers to manage files through closing.
• - Managed risk-related changes, communicated compliance requirements, and ensured operational accuracy.
• - Represented Home Lending on multiple process improvement projects.

• - Managed high pipeline with diverse product mix (wealth, construction, bond, DPA, etc.).
• - Built and maintained strong relationships with customers, partners, and managers.
• - Mentored colleagues and served as backup manager as needed.

• - Built strong customer and partner relationships, driving Huntington Brand presence.
• - Educated borrowers on banking processes and financial products.
• - Coached and developed team members to maximize performance and reach potential.