Amy Chamuras
Reading
Summary
Detail-oriented Assistant Store Manager recognized for optimizing store operations and elevating customer service. Strong background in problem-solving and work planning, dedicated to driving sales performance and creating a collaborative team atmosphere.
Overview
28
28
years of professional experience
Work History
Assistant Store Manager
Aldi Food Market
Kenhorst, PA
07.2015 - Current
- Supervised daily store operations to ensure compliance with Aldi standards and customer satisfaction.
- Led team training initiatives to enhance product knowledge and customer service skills.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Developed promotional displays in alignment with marketing strategies to boost sales performance.
- Facilitated communication between management and staff, fostering a collaborative work environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Front End Associate
Bottom Dollar Food
Reading, PA
01.2013 - 01.2015
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained accurate inventory levels, utilizing stock management systems to track products.
- Assisted in training new associates on store policies and procedures for operational consistency.
- Collaborated with team members to enhance product displays and optimize store layout for improved sales.
- Implemented best practices in cash handling and register operations, ensuring accuracy during transactions.
- Mentored junior associates, fostering a collaborative environment that prioritized teamwork and professional development.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lunch Aide
Reading School District
Reading, PA
08.1998 - 06.2014
- Supervised student lunch periods, ensuring safety and adherence to school policies.
- Assisted in meal distribution, maintaining organized and efficient service lines.
- Monitored student behavior during lunch, fostering a positive dining environment.
- Collaborated with kitchen staff to address dietary needs and preferences of students.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Provided support during school-sponsored activities and events that required food service, ensuring a seamless experience for all participants.
- Trained new Lunch Aides on proper procedures, policies, and guidelines pertaining to their role within the school community.
- Enhanced lunchroom safety by maintaining a clean and organized environment.
Assistant Store Manager
Dollar Tree Stores
Temple, PA
01.2010 - 12.2012
- Analyzed sales data to identify trends, informing strategic decisions for merchandise selection.
- Executed loss prevention strategies, minimizing shrinkage through effective staff training and monitoring.
- Coordinated scheduling and staffing needs, ensuring adequate coverage during peak business hours.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
High School Diploma -
Reading High School
Reading06-1989
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store opening and closing
- Customer service management
- Work Planning and Prioritization
- Mentoring and coaching
- Loss prevention
- Issue resolution
Timeline
Assistant Store Manager
Aldi Food Market
07.2015 - Current
Front End Associate
Bottom Dollar Food
01.2013 - 01.2015
Assistant Store Manager
Dollar Tree Stores
01.2010 - 12.2012
Lunch Aide
Reading School District
08.1998 - 06.2014
High School Diploma -
Reading High School