Amy DeAngelis
Beaver Falls
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2024
2024
years of professional experience
Work History
Store Manager
Movie Gallery
1/1/07 - 10/3/09
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
House and Yard Laborer
Beaver Valley Power Station
08.2014 - 10.2023
- Cleaned up work areas upon completion of job tasks.
- Reviewed work orders before beginning assigned tasks to prepare materials and equipment.
- Weighed and counted items for distribution within plant to store and stage materials for projects.
- Worked with stakeholders from different teams to ensure timely completion of tasks.
- Provided technical support in troubleshooting errors encountered while executing FME workspaces.
- Collaborated with other departments in order to ensure smooth functioning of the entire workflow process.
- Maintained accurate records of all changes made within the system as well as their impact on performance.
- Ensured compliance with applicable policies, procedures and standards when administering the system.
- Developed, documented and implemented best practices for FME workspaces maintenance.
Job Coach
Beaver County Rehabilitation Center
10.2009 - 08.2014
- Assisted participants in achieving highest level of independent functioning while receiving services.
- Mentored program participants by answering questions and directing throughout work shift.
- Guided clients in learning to complete job tasks to develop motivation and skills.
- Gathered work behaviors and productivity data to fulfill reporting requirements.
- Maintained accurate records of services provided to each client including progress notes and case histories.
- Worked with individuals to complete application documents for relevant vocations.
Education
High School Diploma -
New Brighton Area High School
New Brighton, PA06-1994
BBA - Business Administration and Management
Community College of Beaver County
Monaca, PANail Technician -
Beaver Falls Beauty Academy
Beaver Falls, PASkills
- Efficiency Improvement Strategies
- Data Integrity Verification
- Quality Management Techniques
- Skill Development Coaching
- Effective Verbal Communication
- Proactive Initiative
- Problem-Solving Skills
- Risk Management Procedures
- Effective Decision-Making
- Effective Communication Skills
- Collaborative Teamwork
- Client Support
- Inventory Management
- Scheduling Coordination
- In-Depth Product Knowledge
- Customer Engagement
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Employee training
- Recruitment and hiring
- Team building and leadership
- Team motivation
- Goals and performance
- Policies and procedures
- Documentation and reporting
- Strategic thinker
- Team development
- Customer response
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint handling
- Complaint resolution
- Client relations
- Professional telephone demeanor
- Prioritization
- De-escalation techniques
- Staff training
- Building rapport
Timeline
House and Yard Laborer
Beaver Valley Power Station
08.2014 - 10.2023
Job Coach
Beaver County Rehabilitation Center
10.2009 - 08.2014
BBA - Business Administration and Management
Community College of Beaver County
Nail Technician -
Beaver Falls Beauty Academy
Store Manager
Movie Gallery
1/1/07 - 10/3/09
High School Diploma -
New Brighton Area High School
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