Amy DeAngelis
Beaver Falls
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Suite Attendant
ARAMARK Sports and Entertainment
Pittsburgh
11.2024 - Current
- Ensured proper storage of leftover food items following health department guidelines.
- Greeted guests and ensured their comfort in the suite area.
- Ensured that all guests received prompt attention by responding promptly to requests for assistance or services from guests in the suite area.
- Performed opening duties such as turning on lights, setting out condiments. prior to an event start time.
- Assisted with set up of food, beverage, and other items for events taking place in the suite area.
- Ensured that all safety and sanitation regulations were followed when setting up food or beverages.
- Took orders from guests for alcoholic beverages according to state and local laws and regulations.
- Replenished buffet items as needed during events to maintain freshness and quality of food items.
- Inspected suite areas before each event to ensure cleanliness, organization, and adequate supplies.
House and Yard Laborer
Beaver Valley Power Station
08.2014 - 10.2024
- Worked with stakeholders from different teams to ensure timely completion of tasks.
- Provided technical support in troubleshooting errors encountered while executing FME workspaces.
- Collaborated with other departments in order to ensure smooth functioning of the entire workflow process.
- Maintained accurate records of all changes made within the system as well as their impact on performance.
- Ensured compliance with applicable policies, procedures and standards when administering the system.
Job Coach
Beaver County Rehabilitation Center
10.2009 - 08.2014
- Assisted participants in achieving highest level of independent functioning while receiving services.
- Mentored program participants by answering questions and directing throughout work shift.
- Guided clients in learning to complete job tasks to develop motivation and skills.
- Gathered work behaviors and productivity data to fulfill reporting requirements.
- Maintained accurate records of services provided to each client including progress notes and case histories.
- Worked with individuals to complete application documents for relevant vocations.
Store Manager
Movie Gallery
01.2003 - 10.2009
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
High School Diploma -
New Brighton Area High School
New Brighton, PA06-1994
BBA - Business Administration and Management
Community College of Beaver County
Monaca, PANail Technician -
Beaver Falls Beauty Academy
Beaver Falls, PASkills
- Efficiency Improvement Strategies
- Data Integrity Verification
- Effective Verbal Communication
- Proactive Initiative
- Problem-Solving Skills
- Effective Decision-Making
- Collaborative Teamwork
- Client Support
- Customer Engagement
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team building and leadership
- Goals and performance
- Documentation and reporting
- Customer response
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint resolution
- Client relations
- Professional telephone demeanor
- Prioritization
- De-escalation techniques
- Event setup
- Guest relations
- Beverage service
Timeline
Suite Attendant
ARAMARK Sports and Entertainment
11.2024 - Current
House and Yard Laborer
Beaver Valley Power Station
08.2014 - 10.2024
Job Coach
Beaver County Rehabilitation Center
10.2009 - 08.2014
Store Manager
Movie Gallery
01.2003 - 10.2009
High School Diploma -
New Brighton Area High School
BBA - Business Administration and Management
Community College of Beaver County
Nail Technician -
Beaver Falls Beauty Academy
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